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Greenway Ford

Orlando, FL

2.9
1,193 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,193 Reviews of Greenway Ford

July 19, 2025

Very helpful service department. Kept me fully informed of the progress. Nice lounge. Convenient shuttle, pickup and delivery service. More

by k42867r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
July 18, 2025

Jacob Hall was my advisor and he was very welcoming from the beginning and extremely helpful. The costumer service was amazing! More

by Jenniferm_0921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Hall
July 18, 2025

Tell you one thing or do another. Did rotate my tires when they said they did, this was covered with our warranty More

by dfgrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Brau
July 06, 2025

I just want to say that Greenway Ford is an outstanding dealership! This is my fourth vehicle from them, and every experience has been exceptional. The staff is truly amazing! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Burgos, Carlos Tejeda, Israel Maldonado, Michael Jubran, Osama Faraj, Jorge Gomez, Theresa Hordge, Alejandro Castillo, Alex Hernandez, Jonathan Lezcano
June 27, 2025

Backup camera goes black. Car under warranty. Left it there to fix 6 days later they finally working on it. I could've drove my car til the part came in. Others say the part m More

by mc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Archie
May 14, 2025

Greenway Ford has provided an outstanding service beginning with the sale and continuing into the maintenance phase of the life cycle. Everyone is professional, friendly, helpful and committed to cus More

by TTimmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
May 14, 2025 -

Greenway Ford responded

Hi TTimmons, thank you for your fantastic review! We're thrilled to hear about your positive experience with our team. We look forward to serving you again in the future!

May 13, 2025

Horrible customer service. Dealers act as if they are doing you a favor. Treats customers who are buying the more expensive purchase better and give more priority. Insulting More

by Do not buy from greenway ford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I spoke to 3 different dealers and all 3 were awful
May 14, 2025 -

Greenway Ford responded

This feedback is very disappointing to receive as we strive to deliver a seamless and straightforward purchase experience. I apologize for the issues you encountered working with us and would appreciate the chance to speak with you to see what more I can do to address your concerns. Please contact me so we can address your concerns. Best, David Nelson - Sales Customer Relations Director - 407-275-3200 x4357

April 05, 2025

To complete the sales on that day, the sales man (Tito) sold me a car and indicated if I paid the entire financed amount before 45 days then the amount to pay would be the same amount as the price agreed d More

by Ca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tito Burgos
March 25, 2025

Very slimy dealership. Brings shame to the Ford name. Plays games with their customers, lies, adds fees. Had to spend $1200 on set of tires 5 days after owing the car. More

by GreenwayFordSux@$$
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Mowrey
March 18, 2025

Very shady sales. Tried to keep adding in extra line items of made-up fees every time they came back. A couple are disclosed dealer fees on the website, but they had o More

by Rpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tito Burgos
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