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Greenway Ford - Service Center

Orlando, FL

3.0
420 Reviews
Call Service Center (321) 200-0608

420 Reviews of Greenway Ford - Service Center

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September 11, 2021

I was disappointed this time when I got my oil change. They did not reset my indicator. They said they didn’t know how. I was on hold for 20 minutes so I hung up and called back. Asked to speak to a manag More

by lorainhelpnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 11, 2021 -

lorainhelpnow responded

Reviews Profile & Settings Greenway Ford Sep 11, 2021 lorainhelpnow "I was disappointed this time when I got my oil change...." I was disappointed this time when I got my oil change. They did not reset my indicator. They said they didn’t know how. I was on hold for 20 minutes so I hung up and called back. Asked to speak to a manager. Was told the manager left for the day.

September 08, 2021

No fair price diagnostic check to $$$$ only diagnostic ok any better price only $180 diagnostic wow any better price I am regular costumer thx gracias More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns
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September 03, 2021

2 hours for an oil change with a pre made appointment was extremely disappointing. I will not be using this dealership in the past. In Ohio, they had an express lane and was 1 hour with no appointment. More

by Kurt.walters122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
His name was Tony was who I dealt with.
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September 02, 2021

Had to have an up date done on my trucks computer.. They did the work fast and efficiently. Have a nice waiting room for there customers. More

by PBSKIMBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 03, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us with your great feedback! We are happy to hear we could make sure your update was taken care of. Have a great day! - Greenway Ford

August 31, 2021

Had a very good experience sat tony very helpful he kept me updated on every thing it just a very good experience I appreciate everything tony did thank u More

by leondemps67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department Tony
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Aug 31, 2021 -

Greenway Ford responded

We're glad to hear that Tony and the team were such a help! Thank you for bringing your business to Greenway Ford - we hope to see you back again next time you need us!

August 26, 2021

I always pleased with the service I receive when I go to Greenway Ford. Kevin Swata always takes care of what needs to be done. More

by krose9843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns
Report | Print
Aug 26, 2021 -

Greenway Ford responded

We appreciate your continued business and we are delighted that you are always so well taken care of by Kevin and the team! Thank you from all of us at Greenway Ford, we look forward to welcoming you back for your future services.

August 18, 2021

Was treated respectfully with friendly kindness & generosity by each person I came in contact with today. Service was completed beyond expectations. Sharon & Abel were my main points of contact & are More

by Lizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon & Able
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Aug 19, 2021 -

Greenway Ford responded

Thank you for taking the time to leave us with your kind review. Hearing that you were treated with kindness and generosity really lets us know that we're making all the right moves. We will be sure to pass along your thanks to Sharon and Abel for helping provide a 5-star service experience. Safe travels and have a great day! - Greenway Ford

August 16, 2021

Excellent customer service! Craig was very attentive and sent updates messages while the service was being performed. More

by VL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig (services)
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Aug 17, 2021 -

Greenway Ford responded

Thank you for the excellent feedback and for allowing the Greenway Ford team to serve you! We're glad we're doing an outstanding job. Come back again soon!

July 29, 2021

Frank was very attentive and found the answers I needed, even by grabbing shop manager. I had an excellent experience. This was the service I became accustomed to at Greenway Ford. More

by Titan407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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Jul 30, 2021 -

Greenway Ford responded

It's great to hear that Frank was attentive and answered all your questions. We're honored that you had a good experience and that we delivered on your great expectations. We appreciate the 5 stars at Greenway Ford!

July 15, 2021

Awesome service by Terry Bennett! My first time getting service from Greenway. I was treated very well and everyone did a wonderful job. I’ll be back! More

by marty_phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bennett
Report | Print
Jul 15, 2021 -

Greenway Ford responded

Hi Mr. Phillips-- Thanks so much for your 5-Star review of Greenway Ford! We are always happy to hear that our customers enjoy their experience and the outcome of their service. We will pass along your kind words to Terry. We're honored to have earned your business.

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