Greenway Hyundai Orlando

I purchased a used car on May 20 and was sold an extended warranty contract at that time for $1,987. Per the terms and conditions, I excercised my right to cancel the contract on June 4, 2012 and signed doc warranty contract at that time for $1,987. Per the terms and conditions, I excercised my right to cancel the contract on June 4, 2012 and signed documents indicating my decision to end the extended warranty contract for a full refund. To date, July 3, 2012, I have not received my refund. I contacted the extended warranty third party adminstrator who indicated that Orlando Hyundai had not executed the cancellation and is now "kiting" my money. Of similar importance and a true testament of the ethics practice by Rick Compton and his team, I have been leaving voicemail and email messages for someone at Orlando Hyundai to contact me regarding this issue. However this has been to no avail as I have not received a response to any inquiry. With the ongoing ploy to get me to offer my commnets at online sites about my experience at Orlando Hyundai and the risk of a detailed description of my treatment to date and the negative interet reputation, one would expect a different response. There are other Hyndai Dealers in town that are closer to my office and more convenient to use, yet I have until now chosen to give my business to Orlando Hyundai. They've got 24 hours to respond appropriately. If you need to hear more from me, please reach out. JG More

In my delimma of the Engine light and the ESC Off appearingon my dash on 06/24/12, I was first referred to a Crystal River Kia Dealer as I was visitingmy son and his family in that area. The Kia mech appearingon my dash on 06/24/12, I was first referred to a Crystal River Kia Dealer as I was visitingmy son and his family in that area. The Kia mechanic could not get their computer to "read" any problem but he diagnosed the "brake light switch" to be out and advised me to go to the closest Hundai Dealership. They were all very kind and furnished me with a list to include Dealeres in Newport Richey, Ocala and Orlando, all of similar distances from Crystal River. On my call to Orlando Hundai, the receptionist immediatly connected me to Darryl. After explaining my plight, he responded with "Can you make it here by 2:30pm?" I was sure I could and hit the road to arrive approximately at 1:15pm. I was warmly greeted by Allyn, who in merely minutes, had recorded my problem and gave me an estimate on the "brake light switch" repair. As the afternoon wore on, Darryl appeared to report he had fixed the "brake light switch" but the Air Flow Meter problem had been detected during his computer analysis as well as the right front headlamp out. After my giving approval to do the necessary repairs, my daughter shared that Orlando Hundai had a 10% coupon on line to apply to parts and accessories. On talking with Alicia (most cordial and helpful); she checked with Darryl to see if the Coupon could apply. He was glad to make the adjustment in the total bill. I cannot say enough about the wonderful experience with these employees as well as the general friendly atmosphere. Highly reccommend this Dealership!!! Thank you, Pat Novy More

The staff was great and the sales man as well it is my first lease and i would recomend you guys as well please keep up the good work and making beutiful cars first lease and i would recomend you guys as well please keep up the good work and making beutiful cars More

Joel Himmel is top shelf...and over the top. Couldn't ask for any better sales person, and he not only met our expectations, but exceeded them. The only drawback was....there was only ONE car on the lot that for any better sales person, and he not only met our expectations, but exceeded them. The only drawback was....there was only ONE car on the lot that fit our package...so we couldn't pick the color we wanted...BUT....the color we got...kind of grew on me...and now I'm lovin it. I'm kind of glad it turned out the way it did! Joel took us for a test ride, and showed us what the car is capable of doing...and turned it over to me to drive. He answered all our questions, and when we asked for a bottom line price...he delivered! He introduced us to the parts manager, as well as the service manager, and made us an appointment for out 1st scheduled oil change. He went through the owner's manual with us and again... answered all our questions. He actually showed me...hands on.... what all the buttons on the radio / CD system was for, and how to use them. He also followed up after the sale, and gave me a call asking me if there's anything more he could do, and also asked how I was liking my new Accent. Oh ...by the way...My old 2002 Accent served me very well, thus the reason I wanted another one. I saw your website on line, and used the tool to calculate what the cost would be with certain packages...and that's how I got a call from Joel, and he took it from there. The rest is history. More

We were thousands of dollars upside down in a van that had over 100k miles, and its value would be going down at an increasing rate. Banks told us we would need to put $3-4000 into it to be able to refi; had over 100k miles, and its value would be going down at an increasing rate. Banks told us we would need to put $3-4000 into it to be able to refi; another dealership told us they couldn't sell us a car unless we put a few thousand into the deal. When we came to Orlando Hyundai, we were resigned to keeping our current vehicle for another year, and paying it down during that time, but ended up able to drive away with a new vehicle, and much lower interest. More

Joel was very informative and enthusiastic about the new '13 Elantra. He gave us an amazing test drive to show us what this car was capable of! We learned a lot. Thanks Joel for a great buying experience '13 Elantra. He gave us an amazing test drive to show us what this car was capable of! We learned a lot. Thanks Joel for a great buying experience! Monika & Bob More

Ms. Douglas displayed great customer service throughout my process of determining the next lease I would purchase. She maintained continual communication with me over the course of several months as I dete my process of determining the next lease I would purchase. She maintained continual communication with me over the course of several months as I determining which car and model would be best for my needs. More

Glen was especially focused on our needs and knowledgable throughout the sales process. Kyle added value by assessing the competitive offers available and arriving at a mutually agreeable solution. Robert's throughout the sales process. Kyle added value by assessing the competitive offers available and arriving at a mutually agreeable solution. Robert's experience and knowledge saved us several hundred dollars on the financing arrangement. Glen exceeded our expectations by locating the specific vehicle to match our requirements, so we purchased two! Looking forward to our continued relationship and service excellence with Chuck's team in the service department. David W. Pocock PS: Glen just suggested a referral to a shop for window tinting of our vehicles. Thanks again, Glen. More

Great Customer Service. Thank You. We appreciated their patience as we did go back on three occasions following intensive research with competitors. Glad we chose Hyundai. patience as we did go back on three occasions following intensive research with competitors. Glad we chose Hyundai. More

Chuck, service manager, was so gracious on the phone before I got there. He took care of me when I got there and introduced me to the body shop manager, Eric. Someone ran into my car so I needed body before I got there. He took care of me when I got there and introduced me to the body shop manager, Eric. Someone ran into my car so I needed body work and to check my windshield washer which had quit working from something else entirely. Chris, the painter, came out and promised the paint color would match and he would also take out a major scratch on the side of the car. Eric called me to let me know the progress of my car's repairs. I went back to get my car and it was perfect! Paint matched on my 10-year-old car! Scratch was gone. Washers worked! I left and the "check engine" light came on which wasn't on before the accident. I took it right back. They immediately took it in to have it put on the machines to see what the problem was. Apparently, somehow the gas cap had come loose. They tightened it and checked the seals to make sure everything was okay. They were back in 20 minutes with my car in good shape. These folks couldn't have been nicer. It doesn't matter which Hyundai you drive or how old it is. They treat everyone with respect, courtesy, and caring. When my wonderful car starts running down, I will ONLY buy another Hyundai. It truly makes you feel like family at this dealership. I'm so happy to own a Hyundai! More