Greenway Hyundai Orlando - Service Center

Great place to buy a car and get it serviced, Logan the service advisor was fantastic guy to javelin look after you the guys was very informative and help with everything service advisor was fantastic guy to javelin look after you the guys was very informative and help with everything More

Jerry the service technician is a professional knowledgeable staff member who kept me up to date on my car. Exstremly satisfied with his service knowledgeable staff member who kept me up to date on my car. Exstremly satisfied with his service More

Great service! I was in and out quickly. The staff was friendly. Nice waiting area. Definitely recommend. I was in and out quickly. The staff was friendly. Nice waiting area. Definitely recommend. More

Logan was very attentive and provided me information about status of my vehicle. I was impressed with quality of work. about status of my vehicle. I was impressed with quality of work. More

Compedint knowledgeable service done on time frame given. Logan was very pleasant and helpful. Strongly recommend the dealer in the portion. Logan was very pleasant and helpful. Strongly recommend the dealer in the portion. More

Omar was my service rep and he was great. He sent me his text number and communicated often. Always replied my text questions. He sent me his text number and communicated often. Always replied my text questions. More

Jerry was an excellent service advisor! Made my first service incredibly worry free and pleasant! Made my first service incredibly worry free and pleasant! More

I was there from 9:30am/4:30pm! They just couldn't seem to get any answers. They just couldn't seem to get any answers. More

Terrible Maintenance Service. My brand new car purchased from the same dealer needed major repairs... Communication is non-existent, several calls not answered or returned, sever My brand new car purchased from the same dealer needed major repairs... Communication is non-existent, several calls not answered or returned, several messages ignored. I practically had to beg for a status update and my car took 30 days to be repaired. Tyrone, the spervisor, has no answers and only knows how to feel sorry for my frustration. Jafar, the maintenance manager, doesn't know what's going on in the repair shop. After it was ready and drive tested by the technicians, the car still showed signs of poor service and needed to stay longer. They made me wait for 3 hours until I heard from the technician that he needed 2 hours to check (I had already been there for 3 hours and the car was parked in a corner). They simply don't care. And what's more, three tires needed to be changed, my original tires were Michellin and mysteriously the car came with 4 cheap Pirelli tires... I have no words to express the disappointment. Unprepared and negligent professionals More

I've never experienced anything like this with a car. I will never want to own a Hyundai again nor will I ever take it back to Hyundai dealer for service. This is the worst communication I've ever came a I will never want to own a Hyundai again nor will I ever take it back to Hyundai dealer for service. This is the worst communication I've ever came across in any business. It's been almost 2 weeks since I left my car there and I honestly don't know when I'll ever get my car back. I have to make very inconvenient arrangements to get to work everyday. They didn't even offer me a loaner car out of courtesy or even tell "hey go ahead get a rental car and we will reimburse you with the receipts" These people are not even considerate enough to ask how I'm getting by without my vehicle. The very little information they tell me in scarcity (which I'm starting not to believe them), they never follow up. I could go days without hearing any update or to at least tell me "hey we haven't gotten to your vehicle, we're going to do this and this on such date" or "we'll get this done by end of the week latest" I call and call the service advisor who is supposed to be attending to me and never answers his phone. Always goes straight to voicemail. I even call asking to speak to a manager and that goes straight to voicemail. I went in person twice and last thing he told me is "they should get to your vehicle tomorrow". The next day, not a word from them or the day after. WHAT KIND OF OPERATION ARE THESE PEOPLE RUNNING HERE? I already called corporate and made a case with them. I missed one call from them and I call them back to back. I'm still waiting on an update from them. They haven't gave me a follow up call since. I never realized how garbage this company is as a whole. It's not just Greenway; Holler Hyundai is a mess as well. Very disorganized and terrible service. Those cars have serious issues with their engines. Stay away from this place and vehicle. No lleven sus carros alla porque no sirven. El servicio es horrible. More