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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
179 Reviews

179 Reviews of Greenway Hyundai Orlando - Service Center

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February 21, 2024

I have a new Santa Cruz and while in the process of loading the truck bed the latch would not open the sliding top. Only the gate would open. I drove to Greenway since it was the closest dealership. More

by JANNIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer, name unknown
Feb 25, 2024 -

Greenway Hyundai Orlando responded

Jannis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

February 14, 2024

Friendly service, good workmanship, grateful finance service option, and this repeat customer is thankfully back on the road again. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Service Tech
Feb 14, 2024 -

Greenway Hyundai Orlando responded

Thank you for taking the time to share your feedback with us. Logan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 13, 2024

Tyler gave me a great service with respect and very professional and very friendly. Thank you for your service. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 13, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback!

February 06, 2024

Great service! Service department is very attentive and communicates the progress of your vehicle and the work that was done when completed. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 06, 2024 -

Greenway Hyundai Orlando responded

Thanks for sharing your thoughts about your experience with Greenway Hyundai Orlando. We appreciate your business and hope to see you again soon!

February 06, 2024

Anthony my service manager was his usual courteous, professional and awesome self. Thank you, Anthony! More

by Rooster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, service manager.
Feb 07, 2024 -

Greenway Hyundai Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your service expectations. Thank you for choosing Greenway Hyundai Orlando, we look forward to having you as a valued customer for many years to come!

January 30, 2024

I brought my car in for its annual maintenance check-up an after service the car was left in a highly dirty condition, and each tire had varying pressure levels. More

by Rubia Marins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyrone
Jan 30, 2024 -

Greenway Hyundai Orlando responded

Rubia, I'm sorry to learn about your recent experience with us. It's our goal to return vehicles in excellent condition and it seems we've missed that mark here. We'd like a chance to make things right for you. I will search for your contact information, but please also reach out at your earliest convenience so we can discuss this further. Thank you, James Ferrell - Service Manager - 407-253-4793

January 22, 2024

We were charged for a rotation of tires which were supposed to be included in the oil change. My husband called when we got home when he saw the charge and nobody called him back., and we’re having is More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Jan 26, 2024 -

Greenway Hyundai Orlando responded

Providing a positive experience is our top priority, George, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 07, 2024

Tyler service representative was excellent! I would recommend this store for service to friends and family! Five star top tier! More

by Tdancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Maha
Jan 07, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Greenway Hyundai Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

December 28, 2023

My new service manager Joshua gave A+A+A+ Sevice! !! He did not try to price gauge me like somes... Thanks for keeping it real with GREAT service. Looking forward to my next visit Josh. More

by written4jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Serivce Manager
Dec 28, 2023 -

Greenway Hyundai Orlando responded

We're delighted to know that Joshua provided top-notch service during your visit at Greenway Hyundai Orlando! We appreciate the positive feedback and look forward to seeing you next time. Safe travels until then!

December 23, 2023

Excellent service, I'm very happy with the service Antony did and make you comfortable. More

by Echarlot14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 26, 2023 -

Greenway Hyundai Orlando responded

We are so happy that Anthony and our Greenway Hyundai Orlando team earned your five stars. Thanks!

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