Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Orlando Kia East - Service Center

Orlando, FL

4.2
1,694 Reviews
Call Service Center (844) 637-1389

1,694 Reviews of Orlando Kia East - Service Center

Sort by
November 23, 2023

Everyone was very pleasant and it felt unrushed. I took my older car in for an oil change and was met immediately, unlike other places I've been where I have to wait 5-10 minutes. The waiting area w More

by The Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iderson, Joseph Mnassa
Report | Print
Nov 26, 2023 -

Greenway Kia East responded

We're glad to know you had a pleasant and efficient experience at Greenway Kia East! It's great that our team was able to assist promptly, and we hope you are enjoying your new car. Thanks for the positive feedback!

November 22, 2023

This was my first time having service done here, quick, easy, clean, convienient, and safe. More

by beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
Report | Print
Nov 22, 2023 -

Greenway Kia East responded

Thanks so much, Beth. We're glad you had a great first service and you found our dealership clean. We look forward to your next visit to Greenway Kia East!

November 22, 2023

Waiting time was minimal but I feel that feedback could be better. There is still outstanding stuff but I haven't received a called to confirm when to take my car again. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Nov 28, 2023 -

Greenway Kia East responded

Julian, we appreciate your feedback about our communication at Greenway Kia East. We're glad to know that you had a minimal wait time and will work on improving our follow-up process for outstanding matters. I think it's best I step in and do what I can to attend to any ongoing issues. I will search for your contact information, but in case I have trouble locating it without a last name, please reach out to me directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

November 21, 2023

Met my expectations. Matt the service agent went over and beyond in making this service appointment a pleasant experience. Will be back. Thank you. More

by Bal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathews - Service Department
Report | Print
Nov 21, 2023 -

Greenway Kia East responded

We're glad to know that Matt and our team at Greenway Kia East met your expectations! We appreciate the positive feedback and look forward to seeing you for your next service appointment.

November 21, 2023

🌟🌟🌟🌟🌟 Josh was very kind. waiting time and service was very good.Five stars service provided! More

by DAWNPINCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Nov 21, 2023 -

Greenway Kia East responded

Thank you for sharing your 5-star review of Greenway Kia East! We will let Josh know you appreciated his help. Take care!

November 21, 2023

It was good I had a software update done on my car so it was fast More

by catrizzle95
Recommend Dealer
Yes
Employees Worked With
Matt?
Report | Print
Nov 22, 2023 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team delivered a prompt service experience while updating your software. We're always here to deliver seamless experiences, shank you for your review!

November 21, 2023

Was greeted with a friendly smile and got me in and out no complaints Snacks and water while you wait More

by chrisrodriguez
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
November 20, 2023

Very friendly crew, fast service, the crew kept me very informed of my visit, service status. I’m very satisfied with Carlos and the Kia service crew. More

by JOSHBENUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Nov 20, 2023 -

Greenway Kia East responded

Josh, we're delighted to know you had a positive experience with Carlos and our team at Greenway Kia East. We appreciate your feedback about the quick service and communication. Thanks for choosing us!

November 20, 2023

Excellent experience and fast solutions to our problems And concerns, Matt went above and beyond More

by Jose.mateo
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 20, 2023 -

Greenway Kia East responded

There is nothing better than a great review. Thanks for giving Greenway Kia East your business, Jose!

November 19, 2023

Appt for brakes was at 1020, advisor said car should be done after lunch. I arrived back at 1600 to be told that my car hadn’t been started. No one ever called, my car was finally ready over 24 hours lat More

by JANEY436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt advisor
Report | Print
Nov 20, 2023 -

Greenway Kia East responded

I'm sorry to read about the delay you experienced during your recent appointment and the lack of communication. We aim for efficient and timely service, so it's disappointing to know we fell short in this instance. I'd like to discuss this further with you and see how we can make things right. Please reach out at your earliest convenience - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Nov 21, 2023 -

JANEY436 responded

Thank you, no.

1
...
130
131
132
...
170