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Orlando Kia East - Service Center

Orlando, FL

4.2
1,773 Reviews
Call Service Center (844) 637-1389

1,773 Reviews of Orlando Kia East - Service Center

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January 17, 2024

This dealership is clean, inviting and professional. All the staff are friendly and knowledgeable about their products and services. More

by MRSBICKLEYNMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Jan 17, 2024 -

Greenway Kia East responded

Thanks for the positive feedback! We're glad to know you found our dealership at Greenway Kia East clean and professional. Our team always aims to provide top-notch service.

January 17, 2024

Very friendly, very professional and the facility was nice and clean and the service was great. Couldn’t complain. I will go back.. More

by IDALISNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very professional very helpful.
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Jan 17, 2024 -

Greenway Kia East responded

Idalisne, we're delighted to know you had a great experience at Greenway Kia East. We appreciate your feedback about our friendly team and clean facility! Looking forward to seeing you again in the future.

January 17, 2024

They where very fast in service, and kept in contact with me the whole time More

by kniven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 17, 2024 -

Greenway Kia East responded

It is great to hear that our team delivered efficient and attentive service. Thank you for choosing Greenway Kia East!

January 17, 2024

Service is friendly, individuals knowledgeable and informative, helpful with information, and courteous when answering questions about my Kia and your services. Thank you for a job well done. More

by WINTERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Jan 17, 2024 -

Greenway Kia East responded

We're glad to know you had a positive experience with our knowledgeable team at Greenway Kia East. We appreciate your kind words and are here for anything else you might need down the road!

January 17, 2024

I do not trust. Twelve reasons to do not trust. Since I got my car I had a bed experience More

by SERGIOSOARES48
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Finance, mechanical services
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Jan 17, 2024 -

Greenway Kia East responded

If you're open to sharing more about your experience, would you consider reaching out at the contact information I've listed? Customer satisfaction is our priority and I'd like to see if there is anything I can do to assist you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 17, 2024

I'm happy with the service I get at Greenway. The location is clean and welcoming, and the time it takes to service my vehicle is reasonable. More

by JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Jan 17, 2024 -

Greenway Kia East responded

James, we're glad to know you've been satisfied with our service at Greenway Kia East. We strive for a clean and welcoming environment while providing efficient work on your vehicle. Thanks for the feedback!

January 17, 2024

Service wasn't able to fix two dashboard warning lights being on all the time (engine light and tire pressure). I have a 2012 KIA Sportage SX Turbo AWD My stereo also stopped working and I was told More

by edeprima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew (he was very nice)
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Jan 17, 2024 -

Greenway Kia East responded

I'm sorry to hear about the issues you've been experiencing with your vehicle and our service. We aim for a high standard of customer care, so it's disappointing to know we fell short in this instance. I'd like the opportunity to discuss these matters further and find a suitable solution for you as soon as possible. Please reach out at your earliest convenience - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 17, 2024

Easy to make an appointment. Easy to check in. Car was ready on time when promised and all issues were resolved. I’ll be back! Carlos Enrique was amazing! More

by SHAWN1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique
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Jan 17, 2024 -

Greenway Kia East responded

Shawn, we're glad to know that your experience with us at Greenway Kia East was smooth and efficient, especially thanks to Carlos! We appreciate the positive feedback and look forward to seeing you again. Safe travels until then!

January 16, 2024

Matt always takes great care of us and our car. He gets the job done in fastest time possible. More

by SHOWELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, service
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Jan 17, 2024 -

Greenway Kia East responded

Thank you for the review! We hope to see you again at Greenway Kia East!

January 16, 2024

I was kept up to date on my vehicle status. Carlos is always kept me informed More

by SHANEILINDUSTRIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jan 16, 2024 -

Greenway Kia East responded

We're delighted to hear that Carlos kept you updated on your vehicle! Thank you for choosing Greenway Kia East!

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