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Orlando Kia East - Service Center

Orlando, FL

4.2
1,785 Reviews
Call Service Center (844) 637-1389

1,785 Reviews of Orlando Kia East - Service Center

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November 02, 2023

Pedro is very helpful, he is always kind and willing to help. The rest of the staff is great too More

by Santescallon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo
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Nov 02, 2023 -

Greenway Kia East responded

Thanks for sharing your kind regards for Pedro and the Greenway Kia East team! We love to see five-star reviews on our page.

November 02, 2023

Customer Service was great. He was to assist me with touching baw with the appropriate Service Asvisor regarding the status of.my appt and the services needed. More

by richeduworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop, Gina Carpio, Kenny, and Emmitt.
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Nov 02, 2023 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to provide you with great customer service and keep you updated on your appointment status. Thanks for the positive review!

November 02, 2023

Excellent customer service, it was a great experience, the agent was nice and helpful all the time. Definitely i will be back for mu next car. More

by jorgegutierrez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Nov 02, 2023 -

Greenway Kia East responded

Jorge, we're delighted to know you had excellent customer service and a great experience with our team at Greenway Kia East. We look forward to assisting you again when it's time for your next car!

November 02, 2023

The service was fast and at time they advised will be … waiting room clean but lack of water or coffee More

by ccastilca72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 02, 2023 -

Greenway Kia East responded

We appreciate your feedback and are glad to know you found our service at Greenway Kia East prompt. We'll take note of the amenities in the waiting room for future improvements, thank you!

November 01, 2023

They were helpful and gave me options on how to go about the situation with the car.. More

by arelisacevedo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review! We appreciate your support of Greenway Kia East and are here to help if you need anything in the future!

November 01, 2023

It was a long process, but good. They give you a license plate out the door. More

by HENRYSANFORD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam , Joseph Mnassa
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Nov 02, 2023 -

Greenway Kia East responded

Thank you for the review, Henry! We hope to see you again at Greenway Kia East!

October 31, 2023

Joshua is the best worker i ever seen ges work it’s very profesional i have the best words for him thanks More

by ivaldes033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Oct 31, 2023 -

Greenway Kia East responded

We're delighted to see this glowing praise for Joshua! Thank you for all your support of Greenway Kia East!

October 31, 2023

The service was excellent and customer service was varie helpful in addressing my car needs. More

by blessed0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 31, 2023 -

Greenway Kia East responded

We are thrilled to hear this positive feedback regarding our friendly assistance and top-notch service. If there is anything else we can assist you with, please don't hesitate to reach out! Take care! -- The Greenway Kia East Team

October 31, 2023

Almost 1 month to fix my niro software bugs and ac problem, they parked my vehicle outside and returned it with a lot of leafs, a dent and dirty, worst, it's almost impossible to talk with the service More

by Vinicius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 31, 2023 -

Vinicius responded

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Oct 31, 2023 -

Greenway Kia East responded

Vinicius, I'm really sorry to read about your experience. It's clear we didn't meet expectations in terms of communication and vehicle care during its service period. We'd like the opportunity to make things right and restore your faith in us. Please reach out so we can address this situation directly with you - Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

October 31, 2023

El personal es atento y servicial . Disponible para ayudar a todos en sus preguntas .Excelente More

by CARLOSDOMINIC.ALVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua en servicio
Report | Print
Nov 01, 2023 -

Greenway Kia East responded

Hola, Carlos! Gracias por dejarnos una reseña positiva sobre su experiencia con nosotros en Greenway Kia East! Nos alegra saber que la atención de nuestro equipo excelente - Esperamos volver a ayudarle en su siguiente visita!

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