Orlando Kia East - Service Center

Customer service was excellent and they kept me informed on status while I waited. Car issue was resolved in a timely manner. on status while I waited. Car issue was resolved in a timely manner. More

Sales men were easy to contact, schedule, and give loaner for a 3 hour cool down and instalation of sensor . Very pleased for a 3 hour cool down and instalation of sensor . Very pleased More

People are really efficient and professional. Waiting time not so long. Like so much, t Waiting time not so long. Like so much, t More

There’s always an issue when I come to this location. I do not plan to purchase another KIA in the future. The quality of the cars I’ve purchased over the years has declined along with their service. I a I do not plan to purchase another KIA in the future. The quality of the cars I’ve purchased over the years has declined along with their service. I always wait hours longer than necessary with an appointment and have to ask for updates. The most recent time I went was a repeat visit because the issue claimed to be fixed was not. This is the third time something like this has happened. I also asked for a car wash which should only take 45 extra minutes. I waited an hour and a half and it still was not done. Very disappointed with every experience. More

The service coordinator was very nice. The check in process was fast, and I was done in an hour or less. The check in process was fast, and I was done in an hour or less. More

Over all it was a very nice experience and with Shelby’s help everything worked out perfect help everything worked out perfect More

The service was done well and the customer assistant was very helpful. I will recommend you. very helpful. I will recommend you. More

They are knowledgeable, professional and dependable. They are also friendly and flexible about changing appointment times. They are also friendly and flexible about changing appointment times. More

I was able to arrive early and speak with, Carlos, in the service department before dropping off my car. Carlos was exceptionally helpful and went above and beyond to address my concerns. Three Recalls were service department before dropping off my car. Carlos was exceptionally helpful and went above and beyond to address my concerns. Three Recalls were resolved and when I picked up my car it was running great! Dealership was clean and comfortable and service was great! More

Prompt and very friendly service while waiting as well as the associates are very helpful the associates are very helpful More