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Orlando Kia East - Service Center

Orlando, FL

4.2
2,034 Reviews
Call Service Center (844) 637-1389

2,034 Reviews of Orlando Kia East - Service Center

Sort by
October 21, 2023

They didn’t even tell me what was wrong with my car my ac stopped working and my car making a ticking noise worst place to get service would not recommend tried calling nobody picked up asked to speak with a More

by Dwaysha stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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October 21, 2023

No one was able to help me check out to leave as everyone was in a meeting. The assistants were rude and basically told us to just wait - the mane in front of me had already waited 30 minutes and I had an ap More

by FRENIERFAB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Oct 23, 2023 -

Greenway Kia East responded

I'm sorry to read about your experience. We strive for excellent customer service and it's clear we missed the mark during your visit. I understand how frustrating this must have been, especially when you had an appointment to get to. I will be sure to address your concerns with my team so we can make improvements for all our customers in the future. If you'd like, please reach out so we can discuss this further and find a way forward that works best for you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 21, 2023

Excelente servicio , fue rápido y seguro, espere en la sala y me informaron cuando estaba terminado el trabajo! Buena atención , gracias More

by Rafael porras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Oct 23, 2023 -

Greenway Kia East responded

Rafael, gracias por dejarnos una increíble reseña positiva para Greenway Kia East! Nos alegra saber que nuestro servicio para su vehículo fue rápido y seguro, es nuestro objetivo que así sea siempre. Esperamos verle de nuevo en nuestras instalaciones!

October 20, 2023

They were efficient, courteous, and helpful. Helped me get to and from with their shuttle. More

by CHARLESVIENNA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Juan
Report | Print
Oct 20, 2023 -

Greenway Kia East responded

Thank you, Charles, for stopping by to leave Greenway Kia East a wonderful review!

October 20, 2023

I was taken care of as soon as I walked in the door for an oil change. I was greeted with a smile. The paperwork to sign was brought to me in the waiting area. I was out within the hour and on my way. I a More

by BethAnne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Joseph Mnassa
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Oct 20, 2023 -

Greenway Kia East responded

BethAnne, it's great to know that our team at Greenway Kia East provided you with a quick and friendly service experience. We'll make sure Carlos gets your shout-out! Thanks for continuously trusting us with your vehicle needs!

October 20, 2023

Carlos did a great job. Carlos did a great job. Carlos did a great job. More

by TED-ISIDRO20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlis
Report | Print
Oct 20, 2023 -

Greenway Kia East responded

Providing an excellent customer experience is our number one priority at Greenway Kia East and we are thrilled to hear that Carlos was able to provide that to you. Thank you for taking the time to leave a review!

October 20, 2023

Everything went smoothly from the moment I got there to the moment I left. Waited 2 hours for my car to be finished with its recall and oil change. No issues. More

by Yaleidis C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Greenway Kia East responded

Yaleidis, we're glad to know your visit to Greenway Kia East went smoothly and efficiently. We appreciate you choosing us for your car's needs!

October 18, 2023

Customer service was excellent and they kept me informed on status while I waited. Car issue was resolved in a timely manner. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Oct 18, 2023 -

Greenway Kia East responded

Monique, we're glad to know you had a positive experience at Greenway Kia East and that your car issue was resolved promptly. Thanks for sharing!

October 18, 2023

Sales men were easy to contact, schedule, and give loaner for a 3 hour cool down and instalation of sensor . Very pleased More

by dawnsusie01
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez & Simone Dib,
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Oct 18, 2023 -

Greenway Kia East responded

We're glad to know you had a positive experience with our sales team at Greenway Kia East! It's great that the loaner and sensor installation process went smoothly. Thanks for sharing your feedback!

October 17, 2023

People are really efficient and professional. Waiting time not so long. Like so much, t More

by Charocasanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Oct 17, 2023 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We are glad our team was efficient and professional. See you next time!

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