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Greenway Kia North - Service Center

Longwood , FL

4.3
1,875 Reviews

1,875 Reviews of Greenway Kia North - Service Center

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May 17, 2024

A dealership very devoted to good customer relationships. All employees are very knowledgeable and helpful, From the time you arrive until you leave.. My advisor (Dilon) was very helpful and informative. Tha More

by sophiachang3218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dilon
May 20, 2024 -

Greenway Kia North responded

We're delighted to know you had a positive experience with Dilon and the rest of our team at Greenway Kia North. We always strive for excellent customer service, so your feedback is much appreciated!

May 17, 2024

Stay clear of this dealership. The worst customer service, do not return your calls etc. I purchased a car there and absolutely regret it. They have no problem committing illegal s More

by Dschroe154
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Daniel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sekula Jovanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience and the trouble contacting our team. We aim for the highest standards in customer service and it's clear we fell short here. It is never our intention to mislead or disappoint, so this feedback is concerning. Please reach out to me directly as I'd like an opportunity to address these issues with you personally and work towards a resolution - Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 22, 2024 -

Dschroe154 responded

Finally, after some time they wound up taking care of my situation to my satisfaction. There was still no justification for all the none return calls, but in the end, they came through

May 17, 2024

They're always a minute and then they get the job done fast good people More

by Latoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gonzalez, Mahdi Ouahid
May 20, 2024 -

Greenway Kia North responded

Thanks for your feedback! We appreciate your trust in the Greenway Kia North team.

May 16, 2024

Bad communication , breaks stuff before fixing it , always trying to keep your car longer than it’s originally supposed to take More

by teer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gemoi Elliassaint
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo 1 star
May 17, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience. This certainly doesn't reflect the level of service we aim to provide, and it's disappointing that you've been left with this impression. We'd like a chance to discuss this further and see how we can make things right for you - please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 14, 2024

Excellent and awesome efficient and fast very well and kept up to date on the process More

by emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sekula Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gonzalez
May 14, 2024 -

Greenway Kia North responded

Thank you for your confidence in Greenway Kia North! We appreciate your business, Emily.

May 14, 2024

They were accommodating to my needs for my vehicle. They communicated effectively and efficiently about my vehicle. More

by ALUGO0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Gonzalez, William Rodriguez
May 14, 2024 -

Greenway Kia North responded

We're glad to know that our team at Greenway Kia North was able to meet your needs and communicate effectively. Thanks for sharing your experience with us!

May 13, 2024

Very helpful and efficient. Everyone was kind and accommodating. They also offer shuttle service within a 10 mile radius which was very convenient. More

by Svfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
May 13, 2024 -

Greenway Kia North responded

We're glad to know you found our team at Greenway Kia North helpful and efficient. We always aim to provide the best service, including convenient options like our shuttle service. Thanks for your positive feedback!

May 12, 2024

Excellent service. Everyone is always nice and respectful. Always done before estimated time provided. Top notch service More

by MLDURANSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
May 13, 2024 -

Greenway Kia North responded

We appreciate your kind words about our service at Greenway Kia North! It's great to know that we've been able to exceed your expectations - thanks for the recognition!

May 11, 2024

Amazing people and amazing service! Frank and Gemoi are amazing! I purchased my car from Gemoi and Frank serviced my car. He helped me and my budget by informing me about Sunbit. Thanks More

by Domwalk3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 13, 2024 -

Greenway Kia North responded

We're delighted to know that Frank and Gemoi provided you with excellent service at Greenway Kia North! It's great to see our team could assist in finding the right car for your budget. Thanks for choosing us, we appreciate it!

May 11, 2024

Took care of me. Wished they would have told me about the shuttle wait time. My Kia is running great and I’ll be back. More

by benjamineimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz
May 13, 2024 -

Greenway Kia North responded

Benjamin, we're glad to know your Kia is running great after visiting us at Greenway Kia North. We appreciate the feedback about the shuttle wait time and will work on improving that aspect of our service. Looking forward to seeing you next time!

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