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Greenway Kia North - Service Center

Longwood , FL

4.3
1,634 Reviews
Call Service Center (844) 599-0449

1,634 Reviews of Greenway Kia North - Service Center

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January 04, 2024

The customer service was great. Dylan Parsons was amazing to me during my time there. More

by kingjames2264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
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Jan 04, 2024 -

Greenway Kia North responded

We're thrilled Dylan demonstrated our commitment to customer service at Greenway Kia North! Thanks for the stellar review!

January 04, 2024

Did not update me on my status without me going out my way to find out. Didn't fix my problem I came in for. Spent my entire day there when I was told it'd be looked at immediately. I'm back again this we More

by NFLFAN2
Recommend Dealer
No
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Jan 05, 2024 -

Greenway Kia North responded

I'm sorry to read about your experience. It's our goal to provide timely and efficient service, so it's disappointing that we didn't meet those expectations during your visit. I understand the inconvenience this has caused you and would like an opportunity to make things right. Please reach out to me at a time convenient for you so we can address any outstanding issues directly. Thank you, Jose Vega - Service Manager - 407-571-1234

January 04, 2024

Very professional and relatable. Also tentatively checked up on me and gave me updates on my vehicle. Car was done as expected when Dylan told me it would be done. Just overall amazi More

by emanny986
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
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Jan 04, 2024 -

Greenway Kia North responded

We're glad to know you had an amazing service experience with Dylan at Greenway Kia North! It's great that the updates and timely completion met your expectations. Thank you for sharing this positive feedback!

January 04, 2024

It was easy, quick, efficient, and pleasant. Theo was awesome in helping me and very informative. Great experience! More

by brandonpasciak
Recommend Dealer
Yes
Employees Worked With
Theo
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Jan 05, 2024 -

Greenway Kia North responded

We're glad to know that you had a great experience with us at Greenway Kia North! It's wonderful Theo could assist and provide an efficient service. Thanks for your review, we appreciate it!

January 03, 2024

AND NEVER BEEN IN THE DEALERSHIP THAT'S EVERYONE SO KIND I AND NICE TO YOU THANK YOU AGAIN SO MUCH OKAY More

by kirkrochelle04
Recommend Dealer
Yes
Employees Worked With
EVERYONE WAS NICE THERE ESPECIALLY RICHARD TELL FINANCE MAN I SAY HELLO THANK YOU SO MUCH I COULDN'T BE MORE HAPPIER THANK YOU
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Jan 03, 2024 -

Greenway Kia North responded

We're delighted to know you found our team at Greenway Kia North courteous and welcoming! Thank you for your positive feedback!

January 01, 2024

Their are not kind and could care less about your time. One says anything to you walking in More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Greenway Kia North responded

Joanne - It's hard to receive negative feedback, but we use it to improve our service moving forward. I would like to speak with you about your experience directly to get some more information and see if there is anything that I can do to help. Please contact me directly when you have a moment. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

January 01, 2024

Easy, no hassle, friendly Good people good service. I will use them again for service. More

by tmmpp24
Recommend Dealer
Yes
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Jan 02, 2024 -

Greenway Kia North responded

We're glad we could deliver a 5-star experience!

January 01, 2024

Excellent service, had no issues, and didn't take that long The person that helped me made sure everything went smoothly More

by Mariahc416
Recommend Dealer
Yes
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Jan 02, 2024 -

Greenway Kia North responded

Mariah, we're delighted to know you had a smooth and efficient experience at Greenway Kia North. Thanks for sharing your feedback!

December 31, 2023

Theodora always keeps me posted with the progress on my vehicle. The finest group of techs and personnel knows what they are doing. 😄 More

by Jove1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora Bounds , Steve Gansham, Jose Vega
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Jan 02, 2024 -

Greenway Kia North responded

We're glad to know that Theodora and our team at Greenway Kia North have been able to keep you updated and provide excellent service. Thanks for the positive feedback!

December 31, 2023

Personal attention Charles took his time to explain and update me. Charles took the time to explain the process, update me on status, and help me with some technology to manage my car. More

by GMBD1954
Recommend Dealer
Yes
Employees Worked With
Charles
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Jan 02, 2024 -

Greenway Kia North responded

We're glad to know that Charles was able to provide you with the detailed service and support you needed at Greenway Kia North. We thank you for sharing this positive feedback with us and look forward to seeing you again in the future!

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