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Greenway Kia North - Service Center

Longwood , FL

4.3
1,645 Reviews

1,645 Reviews of Greenway Kia North - Service Center

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December 27, 2023

Great customer service Great service fast service very polite and I love the way they take care of the customers Frankie is great More

by unity4kt
Recommend Dealer
Yes
Employees Worked With
Frankie
Dec 27, 2023 -

Greenway Kia North responded

We're delighted to know you had a great experience with our team, especially Frankie! Thank you for choosing Greenway Kia North and sharing your feedback. We look forward to serving you again in the future!

December 27, 2023

No pressure tactics. Relaxing experience Our sales agent was knowledgeable and professional and did not try to use high pressure sales tactics. More

by Cjordan962
Recommend Dealer
Yes
Employees Worked With
Ricky Anderson
Dec 28, 2023 -

Greenway Kia North responded

We're glad to know you had a relaxing and pressure-free experience with our sales team at Greenway Kia North. We always aim for professionalism and knowledge in every interaction. Thanks for sharing your review!

December 27, 2023

Was to fix a problem for the 2nd time. At pick up, there was a lot of craziness going on and the cashier sent us out to wait for my car, but forgot to send someone to get it. After a while More

by Sshaf1130
Recommend Dealer
Yes
Dec 28, 2023 -

Greenway Kia North responded

I'm sorry to read about your recent experience with us. It's important that all our customers feel valued and attended to, so it's disappointing to learn we fell short during your visit. We'd like the opportunity to discuss this further and make things right for you - please reach out at a time convenient for you. Thank you, Jose Vega - Service Manager - 407-571-1234

December 27, 2023

Service was excellent and I will return to work with Jennifer again for my next service. More

by Jneeleyrbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neeley
Dec 27, 2023 -

Greenway Kia North responded

We are so happy that Jennifer and our Greenway Kia North team earned your five stars. Thanks so much for trusting us for your service needs, and we look forward to seeing you next time!

December 27, 2023

She was very pleasant and professional. She got me checked in quickly and I was able to get checked out quickly More

by ljblacknell715
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 27, 2023 -

Greenway Kia North responded

We're glad to know your check-in and check-out process was swift and pleasant at Greenway Kia North. We appreciate the positive feedback - thank you!

December 27, 2023

Service was done I timely manner. Service manager notified me of any suggestions on all services. More

by riverakristtian4
Recommend Dealer
Yes
Dec 27, 2023 -

Greenway Kia North responded

Thanks for highlighting our service at Greenway Kia North! Here's to a smooth ride ahead - see you next time!

December 26, 2023

they have a good selection of new Kia’s and certified used cars and knowledgeable sales people More

by peterjay5426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 27, 2023 -

Greenway Kia North responded

Thank you for leaving Greenway Kia North a five-star review! We are so glad that our team is helpful!

December 24, 2023

They got me in rhe day that I called I was told it would take about 2hours they were on time More

by dan.williams74burk
Recommend Dealer
Yes
Dec 26, 2023 -

Greenway Kia North responded

We are glad to hear that we could accommodate your service quickly. Thank you for sharing this feedback with the Greenway Kia North team, Dan!

December 24, 2023

Fairly quick, informative and painless It didn't take as long as my last visit The last time was 5 hours. This was a little over 2 1/2 More

by KENM.32455
Recommend Dealer
Yes
Dec 26, 2023 -

Greenway Kia North responded

We're glad to know your recent visit was quicker and more efficient at Greenway Kia North, Ken. We always aim for a smooth experience, so it's great to see we hit the mark this time around!

December 24, 2023

Ridiculous price for oil change and cabin air filter. Could've paint 1/4 of that price doing it myself, I was told it would all be free prior to getting anything done. The undercarriage was broken and th More

by mattiashhirt
Recommend Dealer
No
Dec 27, 2023 -

Greenway Kia North responded

I'm sorry to read about your disappointment with the pricing and service you received. We aim for transparency in all our dealings and it's clear we've missed the mark here. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Jose Vega - Service Manager - 407-571-1234

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