Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,760 Reviews

1,760 Reviews of Greenway Kia North - Service Center

Sort by
January 30, 2024

Teodora and the rest of the service team were very helpful and professional. They were very patient and answered my questions and concerns. More

by magali_badio
Recommend Dealer
Yes
Employees Worked With
Teodora
Jan 30, 2024 -

Greenway Kia North responded

Magali, it's great to know that Teodora and our service team at Greenway Kia North were able to assist you effectively. We're here for any future questions or concerns!

January 30, 2024

Theo was very helpful and kept me informed on the status of my vehicle during the duration of my service visit. They were not pushy and respectful of my decisions regarding my vehicle. It was a smooth servi More

by scrowe613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 30, 2024 -

Greenway Kia North responded

We're glad to know that Theo and our team at Greenway Kia North were able to provide you with a smooth service visit. We appreciate your feedback and are here for anything else you might need down the road!

January 30, 2024

$13,000 repair took 2+ months, paid in full with cash, had to come back TWO more times due to the wheel bearings not being replaced. Left me in a crap tire with 45k miles on it. Never sent me an RO as req More

by ashleyroseberry
Recommend Dealer
No
Feb 05, 2024 -

Greenway Kia North responded

Ashley, I'm sorry to read about your service experience. It's important that our customers feel confident in the repairs we provide, and it sounds like we fell short here. I'd appreciate a chance to discuss this further with you so I can better understand what happened and how best to address it. Please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

January 30, 2024

Nice people even though I had to wait on a part she made sure I got a quick shuttle home and to work! More

by TEAOVEREASY
Recommend Dealer
Yes
Employees Worked With
Jennifer and my shuttle driver
Jan 30, 2024 -

Greenway Kia North responded

We're glad to know our team at Greenway Kia North was able to assist you efficiently and provide a shuttle service for your convenience. Thank you for the positive review!

January 29, 2024

Please see the message above. Since this was a recall of a defective part, I do not understand why they did not have the part available when I came to the Kia dealership. I have t More

by sloas
Recommend Dealer
No
Employees Worked With
Charles Jones, who was very courteous
Feb 05, 2024 -

Greenway Kia North responded

I'm sorry to learn about the inconvenience you experienced during your recent visit for a recall service. We strive to have all the necessary parts available, and I apologize if this was not the case in your situation. To discuss further or address any other concerns, please feel free to reach out directly to me. Thank you, Jose Vega - Service Manager - 407-571-1234

January 29, 2024

Overwhelming! !! Because of things the things that came up later that needed some serious attention. I take my car in for services every time it's due. Supposedly o More

by msgwg
Recommend Dealer
Yes
Employees Worked With
Theo
January 28, 2024

To long without having food to eat like the Jeep dealers Had to take to many potty breaks More

by Luziegerbrown83
Recommend Dealer
Yes
Employees Worked With
Sedler
Jan 29, 2024 -

Greenway Kia North responded

The team at Greenway Kia North loves seeing great reviews! Thank you!

January 28, 2024

Jennifer and the entire team were very helpful getting my KIA serviced. They were also very friendly and professional. More

by l.r.jernigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in the service department
Jan 29, 2024 -

Greenway Kia North responded

It's great to know Jennifer and our team at Greenway Kia North provided you with a friendly, professional service experience. Thanks for the positive feedback!

January 28, 2024

Great! At 11 AM, and the representative worked really hard to get my vehicle out and done in time for me to make it to my next appointment. More

by takishahoward1
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Jan 29, 2024 -

Greenway Kia North responded

Takisha, we're glad to know our team at Greenway Kia North was able to assist you promptly and efficiently. Thanks for the positive feedback!

January 28, 2024

Timely, friendly staff and clean environment. Happy to service my vehicle there all the time. More

by Emeka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo.
Jan 29, 2024 -

Greenway Kia North responded

Thanks for choosing Greenway Kia North! See you next time, Emeka.

...
111
...