Greenway Kia North - Service Center

Ridiculous price for oil change and cabin air filter. Could've paint 1/4 of that price doing it myself, I was told it would all be free prior to getting anything done. The undercarriage was broken and th Could've paint 1/4 of that price doing it myself, I was told it would all be free prior to getting anything done. The undercarriage was broken and they sailboat couldn't be fixed and I would need to pay 500 for a new one but when I got home, I fixed in 5 minutes. Greenway is a scam and I'm very disappointed that I bought from you guys More

Professional, friendly, and prompt! They got us in in a reasonable amount of time and returned our car updated and clean. They got us in in a reasonable amount of time and returned our car updated and clean. More

Was quoted 2 hours my appt was at 9 am had my 2 children with me 1 and 8 waited the 2 hours still wasn’t ready my mom came and picked me up thankfully. Was called around 1 to tell me they did everything and with me 1 and 8 waited the 2 hours still wasn’t ready my mom came and picked me up thankfully. Was called around 1 to tell me they did everything and would cal me back in just a couple mins when the vehicle was done with the wash never called back I called around 330 to ask if the car was ready couldn’t get a service person on the phone finally they answered and said yes it was ready. Talk to service manager when I get there who gave some lame story and excuse that I didn’t care about only to tell me yep it happens understandable but if it’s gonna be a long wait then quote someone 5 hours and if it’s done earlier than great no disappointment, but when you quote 2 hours and it ends up being 7 hours kind of upsetting thankfully didn’t have to wait with my kids that long cause if I had wouldn’t have been great for everyone involved. Overall service there sucks, not the first time they have done this I’m sure it won’t be the last. Also was due for an oil change and they didn’t say anything to me even though they had all my info. More

Theodora was extremely helpful and the service I was provided was quick and efficient. Will be returning back! provided was quick and efficient. Will be returning back! More

It was a comfortable space to wait. Charles was very friendly and professional. They finished the job sooner than I thought it would be. Charles was very friendly and professional. They finished the job sooner than I thought it would be. More

Excellent service! Would be coming soon! Don't have time Thanks Great servive Kia Is the best Would be coming soon! Don't have time Thanks Great servive Kia Is the best More

Dealership showed concern to my problem and quickly helped with service request. Dylan was very courteous and helpful. helped with service request. Dylan was very courteous and helpful. More

I came in with a scheduled appointment. I was told they didn't have the tire and stock that the nail in my tire was too big of a hole to patch. I came back the next day after the advisor ha I was told they didn't have the tire and stock that the nail in my tire was too big of a hole to patch. I came back the next day after the advisor had not ordered the tire the manager Joe had to order it. And then when I came back they told me oh it can be patched. I'm very concerned One tech told me I couldn't Patch It One tech told me I could patch it I feel very uncomfortable with the tire. And if it could have been fixed on the first day of my scheduled appointment why did I have to make a second trip. I live 50 miles away 25 each way that's a hundred miles I put on my car for no reason. More

We've only gone to Greenway Kia North for service on our Sportage 2017 and now our 2023 Sportage. We usually ask for Theo and she is the very best! She takes good care of us always remembers what we need, a Sportage 2017 and now our 2023 Sportage. We usually ask for Theo and she is the very best! She takes good care of us always remembers what we need, and make sure that everything is perfect for us. More

Always good service and keep you inform during the service Good customer service and clean facilities service Good customer service and clean facilities More