Greenway Kia North - Service Center

Upon drop off of my vehicle I was met by Jennifer , she suggested a package deal for $500. When I picked up my vehicle the paperwork stated Jennifer quoted the customer $575 which is not true. I tried expl suggested a package deal for $500. When I picked up my vehicle the paperwork stated Jennifer quoted the customer $575 which is not true. I tried explaining to the service manager that day but the quote was not corrected. As I got in my vehicle to drive away the cabin air filter was sitting on the passenger seat not installed yet causing a delay . I returned Saturday am to again address the quoted price on the sheet and the service manager made it right by giving me a $50 refund. I asked about the cabin air filter ( installed the day I picked up car while I was standing there ) and deodorizing package - he stated the deodorizing was done when the technician came out to install the filter while I was waiting there by my car. He stated the saw the technician spray the product into the cabin air filter area ( service manager ) was not even outside when the technician came to put the air filter in. I didn't argue this point as I felt it was a waste of time. I don't think that service was done !!!! I'm thankfully to be refunded the $50 but I'm VERY Leary now Coming to this location to service my vehicle. No one could even explain the breakdown on my services and what a $61 misc charge was. Get it together Kia Longwood. I read the entire package before signing. More

I had a flat tire it was told to the dealer I have bumper to bumper and road hazard but yet instead of fixing the tire they just said it's not repairable didn't offer anything just a quote of over $1,100 to to bumper and road hazard but yet instead of fixing the tire they just said it's not repairable didn't offer anything just a quote of over $1,100 to fix my car they were trying to sell me stuff I didn't need More

Theo always remembers us and makes us feel important. I have never been unhappy with any work that has been done. Great service department. I have never been unhappy with any work that has been done. Great service department. More

Easy to communicate with. Able to change or address issues in person and within reason. Very friendly and helpful Able to change or address issues in person and within reason. Very friendly and helpful More

Very helpful, addressed my concerns and got what I needed accomplished. Jennifer is very thorough and friendly. accomplished. Jennifer is very thorough and friendly. More

Long day It was longtime and line was long with associates holding up the line associates holding up the line More

Very expensive! will never use again Expensive and did not include warranty Double the price of other places will never use again Expensive and did not include warranty Double the price of other places More

Jennifer was very efficient and was sensitive to my budget needs. Will continue to do business here. budget needs. Will continue to do business here. More

Charles greeted me immediately upon my arrival at Kia. Communication was clear and timely. Shuttle transportation was offered and accepted. Overall great service. Communication was clear and timely. Shuttle transportation was offered and accepted. Overall great service. More