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Greenway Kia North - Service Center

Longwood , FL

4.3
1,875 Reviews
Call Service Center (844) 599-0449

1,875 Reviews of Greenway Kia North - Service Center

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March 30, 2024

Chris was great. Advised of wait time and checked in with me during wait. However, whoever did the recall work did not properly secure the under-dash piece. I had a f More

by LORY.HEFFNER
Recommend Dealer
Yes
Employees Worked With
Chris / service, Christopher Coman
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March 29, 2024

Service rep tried to get rid of me by giving me incorrect information about my car’s warranty. Then he avoided me for 3 hours while I waited without any updates on my vehicle. Absolutely and completely avoid More

by KiaSucks42069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxxx face
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Apr 01, 2024 -

Greenway Kia North responded

I'm really sorry to read about your experience. It's important that our team provides accurate information and keeps you updated, so it's concerning to see we've missed the mark here. I'd like an opportunity to make things right - could you please reach out directly? Thank you, Jose Vega - Service Manager - 407-571-1234

March 29, 2024

They were very communicative and fast during the process. Really good experience. Would recommend to anyone. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega, Ari Suarez
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Mar 29, 2024 -

Greenway Kia North responded

Joan, we're delighted to know you had a positive experience at Greenway Kia North. Thanks for recommending us!

March 29, 2024

They take care of me and look out for my needs They want me to be happy with my service experience More

by siul1979
Recommend Dealer
Yes
Employees Worked With
Francisco
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March 28, 2024

Friendly service The repair on my vehicle was quick. The car wash was great. Staff was very friendly More

by jhilley57
Recommend Dealer
Yes
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Mar 29, 2024 -

Greenway Kia North responded

Thank you for the kind review. We look forward to seeing you again at Greenway Kia North!

March 27, 2024

On time, polite, On time, gave update, polite. On time, gave update, polite, explained what service needed, fill up gas More

by NORAASHDJI
Recommend Dealer
Yes
Employees Worked With
Christofer
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Mar 27, 2024 -

Greenway Kia North responded

We're glad to know that you had a positive experience with our team at Greenway Kia North. We always aim for timeliness and clear communication during service appointments. Thanks for choosing us!

March 27, 2024

Horrible communication. Now I have to pay a face to face with Theo. What I read to her was not performed nor ever gave any indication that the recall was not taken care of. More

by tesslynnn
Recommend Dealer
No
Employees Worked With
Theo
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Mar 30, 2024 -

Greenway Kia North responded

I'm sorry to read about your experience. Communication is key in our business and I'd like to understand more about what happened with this recall so that we can address any issues appropriately. I'm having trouble locating your contact information, so please reach out when you have a moment. Thank you, Jose Vega - Service Manager - 407-571-1234

March 27, 2024

Great customer service Their service has always been great I have been going their since 2019 More

by RITADIVITTORIO52
Recommend Dealer
Yes
Employees Worked With
Theo
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March 26, 2024

The best service ever. Best dealer ever. Good customer services. They help me very well More

by lizbeth.m.valentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 26, 2024 -

Greenway Kia North responded

Thank you for this great review of Greenway Kia North! We truly appreciate it!

March 26, 2024

Waited over 2 hours because only one rack for tire alignment. Was not kept informed about this- had to find out from another tech. 2 days after my appt. My car said I needed service in 28 days - th More

by pattersonjerri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service drpt
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Mar 27, 2024 -

Greenway Kia North responded

Jerri, I'm sorry to learn about the inconvenience you experienced during your recent visit. We aim for efficient service and clear communication, so it's disappointing to know we fell short this time. Let me step in so I can ensure your outstanding concerns are addressed - please reach out at a convenient time for you. Thank you, Jose Vega - Service Manager - 407-571-1234

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