Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Greenway Kia North - Service Center

Longwood , FL

4.3
1,671 Reviews
Call Service Center (844) 599-0449

1,671 Reviews of Greenway Kia North - Service Center

Sort by
December 16, 2023

It was great. ...she helped me with an issue that my TN dealership couldn't. She was amazing! More

by Slbstanton
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
Report | Print
Dec 18, 2023 -

Greenway Kia North responded

Thank you for leaving Greenway Kia North a five-star review! We are elated that our team was amazing and helpful with your vehicle's services. Safe travels!

December 15, 2023

Although my initial problem didn’t get resolved, they treated my wife and I very nice. More

by carrascom12345
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts counter guy is very nice too, Steve Gansham, Jose Vega
Report | Print
Dec 18, 2023 -

Greenway Kia North responded

Thank you for sharing your feedback with the Greenway Kia North team. We are glad our team was helpful, and if you need further assistance please don't hesitate to reach out. Safe travels!

December 15, 2023

Frank is a great service provider. The reason I rated this is because my experience with Kia North as a whole. More

by Beverly_varnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Dec 15, 2023 -

Greenway Kia North responded

Beverly, it's great to know that Frank provided excellent service! However, I'm sorry if your overall experience didn't meet expectations. We're always looking for ways to improve and would appreciate the opportunity to discuss this further with you, so please reach out when convenient for you. Thank you. David Andrews - General Manager - davidandrew@greenwayauto.com

December 15, 2023

The wait is too long! There is Very few communication with customer while waiting. Parts are on backorder. Not a pleasant experience! More

by edc.lorenzo
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Dec 23, 2023 -

Greenway Kia North responded

Lorenzo - We're sorry to read about your experience with the wait time and communication. We understand how important these aspects are for a positive customer journey, especially when dealing with back-ordered parts. If you're willing to have a conversation, please reach out directly to me so we can discuss this further and work towards improving your future experiences. Thank you, Jose Vega - Service Manager - 407-571-1234

December 15, 2023

Great service department with fast service from friendly, knowledgeable service associates who are always pleasant and give updates while service is taking place. More

by KCurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Dec 18, 2023 -

Greenway Kia North responded

We're delighted to know you had a great experience with our service department at Greenway Kia North. We pride ourselves on providing quick, friendly, and knowledgeable service. Thanks for the positive feedback!

December 15, 2023

I went to greenway to get my battery changed and that did not happen! All I got was some xxxxxxxx sermon about me not driving long enough to charge battery so technically they can’t change it!! Even after t More

by Sunshine girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
Report | Print
December 15, 2023

The service is fine, except I think a little slow. The service rep, Charles Jones is wonderful and very knowledgeable about technical details of Kia autos More

by stevekeogh
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Report | Print
Dec 18, 2023 -

Greenway Kia North responded

Steve, we appreciate your feedback about our service at Greenway Kia North. We're glad to know Charles has been helpful and knowledgeable! Thanks for your patience as we work on improving the speed of our services.

December 14, 2023

I was promptly greeted. Vehicle taken quickly. Transportation was provided by a very very nice gentleman. He noticed I had been waiting and assisted me with transportation. More

by jkfavor
Recommend Dealer
Yes
Employees Worked With
Theodora Bounds
Report | Print
Dec 14, 2023 -

Greenway Kia North responded

We're glad to know that you had a prompt and pleasant experience at Greenway Kia North! It's great to see our team was able to assist with transportation. Thanks for sharing your feedback. We appreciate it!

December 14, 2023

My appt was at 11, didn't get out of there till 3:45 After two hours of waiting and Frank nit touching base with him I went to ask about my vehicle More

by BTRFLY8652
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Dec 15, 2023 -

Greenway Kia North responded

We're sorry to learn that your recent visit took longer than expected. We always aim for timely service and communication, so we appreciate you bringing this to our attention. Thank you for choosing Greenway Kia North - we'll work on improving these aspects!

December 14, 2023

Always friendly and ready to accommodate. Staff makes sure you are aware of any specials they may have. More

by freed6343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Dec 15, 2023 -

Greenway Kia North responded

We're glad to know you've had a positive experience with our team at Greenway Kia North! We always aim to keep our customers informed about any specials. Thanks for the review and we look forward to serving you again in the future!

1
...
115
116
117
...
168