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Greenway Kia North - Service Center

Longwood , FL

4.3
1,757 Reviews

1,757 Reviews of Greenway Kia North - Service Center

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January 12, 2024

I was greeted quickly. I was kept informed as service progressed. Everyone was very polite. More

by CHEFTOMCO
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 12, 2024 -

Greenway Kia North responded

It was a pleasure to assist you here at Greenway Kia North! Thank you for stopping in for service and leaving us a five-star review. It means the world!

January 12, 2024

Made you feel at home. Knowledgeable, courteous and Attentive to our needs while helping us with our needs More

by afloren57
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 12, 2024 -

Greenway Kia North responded

Thank you so much for the wonderful review of Greenway Kia North! We are thrilled that our team made you feel welcome. Until next time!

January 12, 2024

He was very helpful He kept me informed of the eta and when I could pick up my car More

by ERIC_LASSO
Recommend Dealer
Yes
Employees Worked With
Charles jones
Jan 12, 2024 -

Greenway Kia North responded

Eric, thanks for sharing your five-star experience with the Greenway Kia North team! We are happy to hear our team provided excellent communication. Until next time!

January 12, 2024

All good except long wait to wash car . Our mistake it didn't need it . More

by janesace49
Recommend Dealer
Yes
Employees Worked With
Female coordinator
Jan 12, 2024 -

Greenway Kia North responded

Thank you for sharing your feedback on our car wash. We are always working to improve here at Greenway Kia North and hope to earn those five stars next time. See you down the road!

January 12, 2024

The service was good, prompt, friendly,nice, I use the same service person because he is knows the car. More

by jhorvath0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Jan 12, 2024 -

Greenway Kia North responded

We're glad to know that you've found a trusted service person at Greenway Kia North. We appreciate your feedback and are here for anything else you might need down the road!

January 11, 2024

I went to dealership with appointment for an oil change. It took service 4 hours to complete oil change. Too long of a wait. More

by Dabblacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer, service dept.
Jan 17, 2024 -

Greenway Kia North responded

I'm sorry to learn about the long wait you experienced for your oil change. We strive to provide efficient service and it seems we fell short during your visit. Your feedback is appreciated as it helps us improve our operations. If there's anything more you'd like to discuss or if we can assist further in any way, please reach out directly to me. Thank you, Jose Vega - Service Manager - 407-571-1234

January 11, 2024

They were very prompt in getting back to me about what the issues were with my car. Jennifer my service consultant was very nice ,professional and explained things . More

by recruiter53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer McClung
Jan 11, 2024 -

Greenway Kia North responded

We're so glad that Jennifer and our team at Greenway Kia North provided a noteworthy service experience for you. Here's to a smooth ride - see you next time!

January 11, 2024

Jennifer was very attentive to problems with vehicle and kept me updated throughout process. Jennifer is easy to talk to and explains things so you can understand. More

by ksmc70
Recommend Dealer
Yes
Employees Worked With
Jennifer in Auto Repair
Jan 11, 2024 -

Greenway Kia North responded

We're glad to know that Jennifer was able to assist you effectively and keep you updated throughout the process at Greenway Kia North. Thanks for your positive feedback!

January 11, 2024

Poor management Management was pushy didn't seem to appreciate our business. I'm done this is the third time I've done this More

by bobette.ethridge
Recommend Dealer
No
Employees Worked With
Cody
Jan 17, 2024 -

Greenway Kia North responded

Bobette, I'm sorry to read about your experience. We strive for a respectful and appreciative approach with all our customers, so it's disappointing to learn we fell short in this instance. Your feedback is valuable and will be used as an opportunity for improvement. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

January 11, 2024

Helpful, knowledge, friendly Very professional, speedy response and efficient service Please go away I've nothing else to say More

by Linwalker0
Recommend Dealer
Yes
Employees Worked With
Thea
Jan 11, 2024 -

Greenway Kia North responded

We're glad to know you found our team at Greenway Kia North helpful and professional. Thanks for taking the time to leave us a review!

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