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Greenway Kia North - Service Center

Longwood , FL

4.3
1,753 Reviews
Call Service Center (844) 599-0449

1,756 Reviews of Greenway Kia North - Service Center

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December 17, 2023

Service was friendly wait time wasn't too bad All my questions were answered to my satisfaction More

by Barbybabbs2
Recommend Dealer
Yes
Employees Worked With
Got an oil change don't remember their name
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Dec 18, 2023 -

Greenway Kia North responded

We couldn't ask for a better review of Greenway Kia North. Thanks so much for your business and positive feedback.

December 16, 2023

They got me in and out. Vehicle was ready quicker than originally promised. Charles was very professional and kept me informed. More

by jeffmchits
Recommend Dealer
Yes
Employees Worked With
Charles Jones
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Dec 18, 2023 -

Greenway Kia North responded

We're glad to know you had a swift and professional experience with Charles at Greenway Kia North. Thanks for sharing your feedback, we appreciate it!

December 16, 2023

It was good and efficient I had a great experience. The staff was great and I would recommend the service to anyone. More

by Jerusha.brown
Recommend Dealer
Yes
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Dec 18, 2023 -

Greenway Kia North responded

Jerusha, we're delighted to know you had a positive experience at Greenway Kia North! Thanks for recommending us and sharing your review.

December 16, 2023

It was faster than what I thought. They discovered multiple problems but had my car out faster than the expected time. Not quite sure about the car wash though but overall it was prett More

by wynnkal15
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 23, 2023 -

Greenway Kia North responded

We're glad to know that our team at Greenway Kia North was able to get your car serviced quicker than expected! We appreciate the feedback about the car wash and will look into it. Thanks for sharing your experience with us!

December 16, 2023

From the time I drop the car they stayed in contact with me every step of the way. I love taking my car there More

by Pglenn0
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 18, 2023 -

Greenway Kia North responded

We're glad to know you appreciate our communication and service at Greenway Kia North. Thank you for trusting us with your car, we look forward to seeing you next time!

December 16, 2023

It was great. ...she helped me with an issue that my TN dealership couldn't. She was amazing! More

by Slbstanton
Recommend Dealer
Yes
Employees Worked With
Jennifer in service
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Dec 18, 2023 -

Greenway Kia North responded

Thank you for leaving Greenway Kia North a five-star review! We are elated that our team was amazing and helpful with your vehicle's services. Safe travels!

December 15, 2023

Frank is a great service provider. The reason I rated this is because my experience with Kia North as a whole. More

by Beverly_varnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 15, 2023 -

Greenway Kia North responded

Beverly, it's great to know that Frank provided excellent service! However, I'm sorry if your overall experience didn't meet expectations. We're always looking for ways to improve and would appreciate the opportunity to discuss this further with you, so please reach out when convenient for you. Thank you. David Andrews - General Manager - davidandrew@greenwayauto.com

December 15, 2023

The wait is too long! There is Very few communication with customer while waiting. Parts are on backorder. Not a pleasant experience! More

by edc.lorenzo
Recommend Dealer
Yes
Employees Worked With
Charles
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Dec 23, 2023 -

Greenway Kia North responded

Lorenzo - We're sorry to read about your experience with the wait time and communication. We understand how important these aspects are for a positive customer journey, especially when dealing with back-ordered parts. If you're willing to have a conversation, please reach out directly to me so we can discuss this further and work towards improving your future experiences. Thank you, Jose Vega - Service Manager - 407-571-1234

December 15, 2023

Great service department with fast service from friendly, knowledgeable service associates who are always pleasant and give updates while service is taking place. More

by KCurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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Dec 18, 2023 -

Greenway Kia North responded

We're delighted to know you had a great experience with our service department at Greenway Kia North. We pride ourselves on providing quick, friendly, and knowledgeable service. Thanks for the positive feedback!

December 15, 2023

I went to greenway to get my battery changed and that did not happen! All I got was some xxxxxxxx sermon about me not driving long enough to charge battery so technically they can’t change it!! Even after t More

by Sunshine girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
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