Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,731 Reviews

1,733 Reviews of Greenway Kia North - Service Center

Sort by
December 09, 2023

Service was wonderful. I love how they take care of my car. And also they are professional. More

by Terdpong Littiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 11, 2023 -

Greenway Kia North responded

Thank you for the review! We hope to see you again at Greenway Kia North!

December 08, 2023

Great service from friendly, knowledgeable associates! Theo is an asset to this service department and dealership. More

by KCurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 11, 2023 -

Greenway Kia North responded

We're glad to know you had a great experience with our team at Greenway Kia North! We agree, Theo is indeed an asset. Thanks for the positive feedback and we look forward to serving you again in the future!

December 08, 2023

Frank the service advisor has been amazing in the process and tlpeivodong a ride home and back to the dealership was a blesisng More

by Robynca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sanze
Dec 08, 2023 -

Greenway Kia North responded

Robynca, we're so glad to know that Frank provided you with excellent service at Greenway Kia North. Thanks for your kind words and support!

December 08, 2023

Joe was an absolute joke and should follow through with customers and calls. Kia case never had a follow up with case, claiming they did a car fax. All this while know I was a service manager and said I ca More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Dec 08, 2023 -

Greenway Kia North responded

Ryan, I'm sorry to read about your experience. We strive for excellent customer service and it sounds like we fell short in this instance. Your feedback is important to us as we continually work on improving our services. Please reach out directly so that we can discuss the matter further and find a resolution together. Thank you, Jose Vega - Service Manager - 407-571-1234

December 07, 2023

Very knowledgeable and friendly service. Was able to diagnose the problem when no one else could More

by OliviaCw
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 07, 2023 -

OliviaCw responded

Very knowledgeable and friendly

Dec 07, 2023 -

Greenway Kia North responded

Olivia, thank you for leaving Greenway Kia North a five-star review! We are so glad to hear you had such a smooth service visit. Until next time!

December 07, 2023

This dealership has scheduled us for services that could not be completed more than 3 times. More

by beyerdc
Recommend Dealer
No
Dec 08, 2023 -

Greenway Kia North responded

I am very sorry for the ongoing issues you've had with your vehicle. We strive to provide satisfactory service the first time, so it's disappointing to read we've missed the mark. I would like to understand better how I can help, so if you would be willing to discuss your experience with me, please reach out. Thank you, Jose Vega - Service Manager - 407-571-1234

December 07, 2023

I will never go back again! Horrible customer service! They don’t care either, bc it’s the norm! My 1st service since buying my Sportage and now I wish I didn’t buy from this de More

by tina.gamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no clue who I talked to but a manager was not available.
Dec 08, 2023 -

Greenway Kia North responded

Tina, I'm really sorry to read about your experience. This is not the level of service we aim for and it's disappointing to know that you felt uncared for during your visit. We'd like an opportunity to make things right and restore your faith in us - please reach out at a time convenient for you so we can discuss this further. Thank you, Jose Vega - Service Manager - 407-571-1234

December 07, 2023

Theadora was fantastic, professional and, friendly. I hope that you are paying her plenty because she deserves it. More

by pdipaolis
Recommend Dealer
Yes
Employees Worked With
Your service was great, and Theadora was very professional and thorough. Thank you Theadora.??
Dec 08, 2023 -

Greenway Kia North responded

We're delighted to know that Theadora provided you with fantastic service at Greenway Kia North. We appreciate your kind words and will definitely pass them along!

December 06, 2023

I always appreciate that they updated you on the status of the service, and never try to upsell you in things you don't need. More

by sonew99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 06, 2023 -

Greenway Kia North responded

We're glad to know you appreciate our transparent and pressure-free service at Greenway Kia North. We always aim for customer satisfaction, and it's great to see that reflected in your visit!

December 06, 2023

Went in for car maintenance. Theo greeted me and was very helpful from the start. Explained everything to me as we went along through the process of checking me in. Great and fas More

by vsamudio.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 06, 2023 -

Greenway Kia North responded

We're glad to know you had a great experience with Theo and our team at Greenway Kia North. We strive for efficient, top-notch service! Thanks for the 10/10 review - we appreciate it!

...
126
...