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Greenway Kia North - Service Center

Longwood , FL

4.3
1,729 Reviews
Call Service Center (844) 599-0449

1,729 Reviews of Greenway Kia North - Service Center

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December 07, 2023

Very knowledgeable and friendly service. Was able to diagnose the problem when no one else could More

by OliviaCw
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 07, 2023 -

OliviaCw responded

Very knowledgeable and friendly

Dec 07, 2023 -

Greenway Kia North responded

Olivia, thank you for leaving Greenway Kia North a five-star review! We are so glad to hear you had such a smooth service visit. Until next time!

December 07, 2023

This dealership has scheduled us for services that could not be completed more than 3 times. More

by beyerdc
Recommend Dealer
No
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Dec 08, 2023 -

Greenway Kia North responded

I am very sorry for the ongoing issues you've had with your vehicle. We strive to provide satisfactory service the first time, so it's disappointing to read we've missed the mark. I would like to understand better how I can help, so if you would be willing to discuss your experience with me, please reach out. Thank you, Jose Vega - Service Manager - 407-571-1234

December 07, 2023

I will never go back again! Horrible customer service! They don’t care either, bc it’s the norm! My 1st service since buying my Sportage and now I wish I didn’t buy from this de More

by tina.gamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no clue who I talked to but a manager was not available.
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Dec 08, 2023 -

Greenway Kia North responded

Tina, I'm really sorry to read about your experience. This is not the level of service we aim for and it's disappointing to know that you felt uncared for during your visit. We'd like an opportunity to make things right and restore your faith in us - please reach out at a time convenient for you so we can discuss this further. Thank you, Jose Vega - Service Manager - 407-571-1234

December 07, 2023

Theadora was fantastic, professional and, friendly. I hope that you are paying her plenty because she deserves it. More

by pdipaolis
Recommend Dealer
Yes
Employees Worked With
Your service was great, and Theadora was very professional and thorough. Thank you Theadora.??
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Dec 08, 2023 -

Greenway Kia North responded

We're delighted to know that Theadora provided you with fantastic service at Greenway Kia North. We appreciate your kind words and will definitely pass them along!

December 06, 2023

I always appreciate that they updated you on the status of the service, and never try to upsell you in things you don't need. More

by sonew99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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Dec 06, 2023 -

Greenway Kia North responded

We're glad to know you appreciate our transparent and pressure-free service at Greenway Kia North. We always aim for customer satisfaction, and it's great to see that reflected in your visit!

December 06, 2023

Went in for car maintenance. Theo greeted me and was very helpful from the start. Explained everything to me as we went along through the process of checking me in. Great and fas More

by vsamudio.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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Dec 06, 2023 -

Greenway Kia North responded

We're glad to know you had a great experience with Theo and our team at Greenway Kia North. We strive for efficient, top-notch service! Thanks for the 10/10 review - we appreciate it!

December 05, 2023

Theo was awesome as always. She got our K5 in quickly and got everything handled within a day. More

by adamc0981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 05, 2023 -

Greenway Kia North responded

It's always our aim to accommodate you, Adam! Thanks for highlighting Theo's expert service and for choosing Greenway Kia North. Here's to a smooth ride in your K5!

December 05, 2023

This dealership was very helpful and made sure they helped with whatever needed. Thank you! More

by Toni
Recommend Dealer
Yes
Employees Worked With
Don’t
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Dec 05, 2023 -

Greenway Kia North responded

Thanks for sharing your five-star feedback with our team at Greenway Kia North, Toni! We hope to work with you down the road and wish you happy miles ahead!

December 05, 2023

Great environment, very helpful and friendly! I went to the Greenway on Colonial Dr. I did not enjoy the experience. I love the Greenway North it's closer to my house. More

by joanned2000
Recommend Dealer
Yes
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Dec 05, 2023 -

Greenway Kia North responded

Joanne, we're glad to know you had a positive experience at Greenway Kia North and found our team helpful and friendly. We appreciate your feedback!

December 05, 2023

Great customer service, very understanding and helpful. Chris was supportive and willing to go the extra mile to ensure great service and satisfaction More

by mchrystal83
Recommend Dealer
Yes
Employees Worked With
Chris Coman
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Dec 05, 2023 -

Greenway Kia North responded

We're delighted to know that Chris and our team at Greenway Kia North provided you with great service. We always aim for customer satisfaction! Thanks for your review.

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