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Greenway Kia North - Service Center

Longwood , FL

4.3
1,727 Reviews

1,727 Reviews of Greenway Kia North - Service Center

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December 02, 2023

No problem the service rep for excellent car was done on time thanks for the great service More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 04, 2023 -

Greenway Kia North responded

Chuck, thanks for the review! We are so glad to hear that you enjoyed your experience working with us. Drive safely, and we hope to see you again at Greenway Kia North!

December 01, 2023

Theo always does her best getting me the services I need quickly, and always keeps me in the loop with how my service is progressing. She is very knowledgeable and seems to genuinely care about my service e More

by KCurt
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 01, 2023 -

Greenway Kia North responded

We're so glad to know that Theo has been providing you with excellent service at Greenway Kia North! We strive for efficient and informative experiences. Thanks for your feedback, we appreciate it!

December 01, 2023

Very friendly, helpful , welcoming and professional. Took care of my car immediately. Can't say enough nice things about them. More

by gminkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 01, 2023 -

Greenway Kia North responded

We're so glad to know you had a positive experience with our team at Greenway Kia North! We strive for professionalism and efficiency in all we do. Thanks for the kind words, they mean a lot to us!

December 01, 2023

Awesome Like always, no one can match the effort for excellence that your dealership provides. More

by jgrican1
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 01, 2023 -

Greenway Kia North responded

Thanks so much. We look forward to your next visit to Greenway Kia North!

December 01, 2023

Staff was helpful and friendly. They explained everything to me and answered all of my questions. More

by Vince G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Dec 01, 2023 -

Greenway Kia North responded

Thank you, Vince, for leaving Greenway Kia North a five-star review! It makes our day to know that our team was helpful and kind. If you have any additional questions, please reach out!

December 01, 2023

Well, I can't give you a zero out of five, so we'll start with a one. Service Manager voicemail is full. It took me 4 days to have communication about a quote and two further days to get a quote because your More

by Brokenformfieldperhaps123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know any of these people. The names I do know are enlisted here.
Dec 04, 2023 -

Greenway Kia North responded

I'm sincerely sorry to hear about your recent experience with us and the trouble you have had contacting us. It's clear that we fell short of providing timely and effective communication, which is not the standard of service we aim for. We would like to discuss this further and address any concerns you may have - please reach out to me directly at your earliest convenience so we can work towards a resolution together. Thank you, Jose Vega - Service Manager - 407-571-1234

December 01, 2023

Very pleasant, easy going. Great,Wonderful helpful. Everyone was really knowledgeable. Very good experience For real bye bye More

by laurie0714
Recommend Dealer
Yes
Employees Worked With
Ricardo
Dec 04, 2023 -

Greenway Kia North responded

We're delighted to know you had a great experience at Greenway Kia North! Our team always aims to provide knowledgeable and helpful service. Thanks for the positive feedback, we appreciate it!

December 01, 2023

Was given an explanation of what they were doing for the first maintenance service, they were very knowledgeable about the process, was very pleased with the service More

by JKRROCKET
Recommend Dealer
Yes
Employees Worked With
Theodora
Dec 04, 2023 -

Greenway Kia North responded

We're glad to know you were pleased with the service and found our team at Greenway Kia North knowledgeable. We always aim for transparency in what we do, so it's great that this was appreciated during your first maintenance visit!

December 01, 2023

Terrible service. My eighty year old mom went there because of a check engine light on. They told her they would charge her $295 just to tell her why the engine light More

by MADYGUARINO
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Dec 01, 2023 -

Greenway Kia North responded

We're really sorry to hear about your mom's experience. It is always our goal to provide excellent service, and we regret that this was not the case in her situation. We'd like a chance to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

November 30, 2023

Buen servicio Excelente atención Todo el servicio cumple con sus expectativas de mantenimiento además de una muy buena atención y servicio More

by pedroarangu45
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz
Nov 30, 2023 -

Greenway Kia North responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia North. Nos alegra saber que cumplimos sus expectativas de servicio y atención al cliente. Esperamos verle otra vez, Pedro!

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