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Greenway Kia North - Service Center

Longwood , FL

4.3
1,709 Reviews

1,709 Reviews of Greenway Kia North - Service Center

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November 14, 2023

The service work done on my vehicle was top notch. The service tech kept me in the loop during the time my vehicle was being serviced. They contacted me to let me know when the vehicle was ready for More

by ED.COLON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Coman
Nov 14, 2023 -

Greenway Kia North responded

We're glad to know that you had a top-notch service experience at Greenway Kia North! Keeping our customers informed and resolving issues efficiently is what we strive for. Thanks for the review, and see you next time when your part arrives!

November 14, 2023

Always very nice and friendly. There is always water and snacks, tv, and charging ports. Tend to have a habit of over booking so definitely helps to have your own ride there and ba More

by djr122496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Coman , Steve Gansham, Jose Vega
Nov 17, 2023 -

Greenway Kia North responded

Thanks for the positive review! We're glad you've enjoyed our amenities at Greenway Kia North. We appreciate your feedback and will keep it in mind. We look forward to your next visit!

November 13, 2023

The attention was very good due to the clarity of what they would do to the car and the price of it and the estimated time and he was very attentive. Thank you More

by carmine mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica , Steve Gansham
Nov 14, 2023 -

Greenway Kia North responded

Carmine, we're so glad to know you appreciated the clarity and attention provided by our team at Greenway Kia North. Thanks for your positive feedback - drive safely!

November 13, 2023

My experience at Kia North dealership was exceptional. The staff was friendly, knowledgeable, and went the extra mile to ensure I found the perfect car. The dealership's atmosphere was welcoming, and the More

by dilator.elites0i
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Nov 13, 2023 -

Greenway Kia North responded

We're delighted to know you had an exceptional experience at Greenway Kia North! Our team is always here to provide a friendly, knowledgeable service and make the car-buying process as smooth as possible. Enjoy your new ride - we appreciate your kind words about our dealership!

November 13, 2023

Had a great experience at this location staff was very helpful and accommodating to my needs. More

by Kaycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Nov 13, 2023 -

Greenway Kia North responded

We are honored to receive your support, Kaycee. Thank you! - Greenway Kia North Team

November 13, 2023

They lied to sell, promised several benefits only to discover that they weren’t true. We payed a lot more due to their dishonest salesman, a huge markup. The sales team is constantly changing, so don’t More

by jackelineferrazj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo makes me uncomfortable being condescending and not showing estimates as a serious shop would do. Always rushing and made a credit evaluation with my documentation without letting me know before., Steve Gansham, Jose Vega
Nov 17, 2023 -

Greenway Kia North responded

Jackie, I'm really sorry to hear about your experiences. This is not the level of service we aim for, and it's clear that we've let you down in several areas. We take all feedback seriously and would like an opportunity to address these issues directly with you so that we can work towards a resolution together. Please reach out at your earliest convenience. Jose Vega - Service Manager - 407-571-1234

November 13, 2023

During my search for a car, I visited several Kia dealerships and Greenway Kia North was the one who gave me the best deal. Salesperson (Monika) was excellent, she worked with us throughout the purch More

by ahernandez
Recommend Dealer
Yes
Employees Worked With
Monika
Nov 13, 2023 -

Greenway Kia North responded

It's great to know that Monika and our team at Greenway Kia North were able to assist you in finding the best deal. We strive for smooth transactions with no pressure! Thanks for choosing us!

November 13, 2023

Jennifer was very nice, but I won’t go there for service again. I waited 4 hours for a simple oil change and tire rotation and balance. Never given an update on the status of my car until I asked. I really More

by Bill K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer in service
Nov 17, 2023 -

Greenway Kia North responded

Bill, I'm sorry to read about your long wait and lack of communication during your recent service visit. We aim for efficiency and transparency in all our interactions, so it's disappointing to learn we fell short this time. Your feedback is important as it helps us improve our services. If you're open to discussing this further, please reach out directly at any time that suits you best. Thank you, Jose Vega - Service Manager - 407-571-1234

November 12, 2023

Jennifer was very nice to us, answer all our questions provided great service. I’m always getting my services done here. More

by HVELEZ1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 13, 2023 -

Greenway Kia North responded

We're glad to know that Jennifer was able to provide you with great service and answer all your questions at Greenway Kia North. We appreciate the feedback, and look forward to seeing you for future services!

November 12, 2023

I leased a 2023 car and in 3 months it had a recall. Kia didn’t pay for road service and ignored my request. Sad because I love my Kia Forte. More

by Richeyra
Recommend Dealer
No
Employees Worked With
Malique
Nov 17, 2023 -

Greenway Kia North responded

Richeyra, I'm sorry to learn about the recall issue with your leased car and any inconvenience it has caused. We certainly don't want our customers feeling ignored or unsupported. Let's discuss this further so we can understand what happened and work towards a resolution for you. Please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

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