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Greenway Kia North - Service Center

Longwood , FL

4.3
1,646 Reviews

1,646 Reviews of Greenway Kia North - Service Center

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October 11, 2023

The service rep kept me informed of progress on car clean waiting room with snacks car wash and service complete in a timely manner. More

by jfawdry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience with our service team at Greenway Kia North! It's always great to keep customers updated and comfortable while they wait. Thanks for the review!

October 10, 2023

Service writer, Francisco Sanz, was professional and courteous. Jose Vega, service manager, was able to explain my vehicle's issue in understandable terms. More

by cas407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz, Jose Vega
Oct 10, 2023 -

Greenway Kia North responded

We're glad to know that Francisco and Jose were able to provide you with a professional, courteous service at Greenway Kia North. We appreciate your feedback!

October 10, 2023

Terrible customer service. They’re all about taking your money instead of helping you get your car fix. More

by macarenarivas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Oct 11, 2023 -

Greenway Kia North responded

I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd like the opportunity to discuss this further with you and learn what went wrong so that we can assist you in the best way possible. Would you please reach out at your earliest convenience? Thank you, Jose Vega - Service Manager - 407-571-1234

October 10, 2023

I am pleased to use them, my car drove fine after their inspection and they attended to me on time, gave me chance to review their services. More

by Volition Group Corp
Recommend Dealer
Yes
Employees Worked With
Price at sales and Jennifer at service
Oct 11, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience with us at Greenway Kia North! Ensuring your car drives smoothly and providing timely service is our top priority. Thanks for taking the time to review our services. We appreciate it!

October 10, 2023

Fast and good service always available every day of the week except Sunday and holidays More

by jwho32714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Oct 11, 2023 -

Greenway Kia North responded

Thank you for choosing Greenway Kia North for your service needs! We are thrilled that our service continues to meet your five-star expectations. See you down the road!

October 09, 2023

The engine oil dipstick shows about 1/2 of an inch extra oil. It was overfilled. Which can cause extra pressure in the engine potentially damaging valve cover gasket, head gasket, crank case gasket, seals d More

by danilosiempre17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only spoke with one young lady to take the car and to give it back to me and the lady that took my payment.
Oct 09, 2023 -

Greenway Kia North responded

I'm sorry to learn about the mishap with your engine oil. This is not the level of service we aim for, and I'd like to look into this matter further for you. Please reach out at your earliest convenience so we can address it properly. Thank you, Jose Vega - Service Manager - 407-571-1234

October 09, 2023

Kia - Longwood, FL service advisor Dylan and service tech went above and beyond, servicing my 2020 Kia Soul. More

by charleneab549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 09, 2023 -

Greenway Kia North responded

Charlene, it's great to know that Dylan and our service team at Greenway Kia North went above and beyond for your 2020 Kia Soul. We appreciate the shout-out!

October 08, 2023

"Every time I take my Kia Sorento for maintenance, everything is excellent, the attention is top-notch. They take me home and then pick me up when the SUV is ready. I recommend them 100%, they are an More

by rubenvquintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris , Steve Gansham, Jose Vega
Oct 09, 2023 -

Greenway Kia North responded

Ruben, we're delighted to know you've had such positive experiences with your Kia Sorento's maintenance at Greenway Kia North. We appreciate the recommendation and look forward to continuing our top-notch service for you!

October 08, 2023

They were very informative, and did exactly what I needed them to do. Great service More

by Baptiste9316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Oct 08, 2023 -

Baptiste9316 responded

Great service!

Oct 09, 2023 -

Greenway Kia North responded

Thank you for leaving Greenway Kia North a five-star review! We are glad that our team was informative and delivered top-notch service.

October 07, 2023

Had to wait a while before being helped but I did get there before my scheduled appt time. I didn't wait at dealership and car was ready in decent time. My rep was friendly and helpful. More

by jlw1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neeley
Oct 09, 2023 -

Greenway Kia North responded

Thank you for your patience and support! We hope to see you at Greenway Kia North again soon!

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