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Greenway Kia North - Service Center

Longwood , FL

4.3
1,650 Reviews
Call Service Center (844) 599-0449

1,650 Reviews of Greenway Kia North - Service Center

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October 06, 2023

Your service rep, Christopher was excellent, kept me informed all the way through, and brought back car washed and vacuumed. More

by stevekeogh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 06, 2023 -

Greenway Kia North responded

Steve, it's great to know that Christopher provided excellent service and kept you informed throughout your visit at Greenway Kia North. We appreciate the feedback!

October 06, 2023

Service advisor was good but I used to get a text from my service advisor with the ability to check with them on the status of my vehicle. Not sure if that’s changed. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 09, 2023 -

Greenway Kia North responded

Sonny, thanks for your feedback. I'd like to step in so that I may address your comments directly. If you are wiling, please give me a call. Thank you, Jose Vega - Service Manager - 407-571-1234

October 06, 2023

Friendly, courteous and prompt are words that describe my experience at this dealership at my last visit. I appreciate the fact that this visit was “hassle-free” and they did a good job with the service they More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
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Oct 09, 2023 -

Greenway Kia North responded

Ali, we're delighted to know you had a friendly and hassle-free experience at Greenway Kia North. We appreciate your kind words about our service!

October 06, 2023

I have brought my car here several times for service. First it’s hard to reach someone in service. Next I have to chase the service department around to get updates on my car and find out what’s going on More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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Oct 09, 2023 -

Greenway Kia North responded

We're sorry to read about your experience with our service department. It's important that we provide timely updates and straightforward communication, so it's disappointing to learn we've missed the mark here. We would like a chance to make things right. Unfortunately, it will be difficult for us to locate your contact information without a full name so please reach out at your earliest convenience and I will be sure to get back to you soon. Thank you, Jose Vega - Service Manager - 407-571-1234

October 05, 2023

Jennifer was fantastic! ! She was kind courteous and made sure my wait was not too long. More

by mitchell_smith2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Oct 06, 2023 -

Greenway Kia North responded

Mitchell, we are happy to hear you had a quick and seamless experience. Thank you for choosing Greenway Kia North for your service needs!

October 04, 2023

Good it was ok I waited hrs but they didn’t finish it from 10:45 until almost 3 More

by joaquin.pirratta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Greenway Kia North responded

Joaquin, while we are glad to hear that the team got the job done, we are sorry to that your visit took longer than anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please don’t hesitate to reach out. Best, David Andrews - General Manager - davidandrew@greenwayauto.com

October 03, 2023

I don’t trust any other mechanic shop with my vehicle. Reliable service and I feel confident with their work. More

by lala23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles, Steve Gansham, Jose Vega
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Oct 03, 2023 -

Greenway Kia North responded

We're so glad to know you trust our team at Greenway Kia North with your vehicle. We always aim for reliable service and appreciate the confidence you have in us! Take care!

October 03, 2023

always able to schedule an appt quickly. Staff is very helpful and friendly. They typically are great in communicating my car’s status. More

by ASHHIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Oct 04, 2023 -

Greenway Kia North responded

We're glad to know you've had consistently positive experiences with our scheduling and communication while servicing your vehicle at Greenway Kia North. Our team appreciates your feedback and looks forward to seeing you again in the future!

October 02, 2023

Nice service with Charles tried finding the problem didn’t find it. Very helpful good place More

by Elva
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles , Jose Vega
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Oct 02, 2023 -

Greenway Kia North responded

Elva, we really appreciate your kind words about Charles! Thank you for choosing Greenway Kia North and for sharing a review. Drive safely!

October 02, 2023

They were prompt courteous and a fair price. They checked my car for any recalls and let me know if I had any other problems that might need some attention in the future. More

by jmahan37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Oct 02, 2023 -

Greenway Kia North responded

We're glad to know you found our service prompt and courteous at Greenway Kia North. We always aim for transparency with our customers about their vehicle's needs. Thanks for the positive review!

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