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Greenway Kia North - Service Center

Longwood , FL

4.3
1,727 Reviews
Call Service Center (844) 599-0449

1,727 Reviews of Greenway Kia North - Service Center

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September 24, 2023

The service staff need to make sure they give customers complete details of their issues and make sure they understand to make the right decision. More

by sdadkins52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Thanks for your feedback. We always aim to provide clear and comprehensive information at Greenway Kia North, so we appreciate you bringing this to our attention. Your insights will help us improve!

September 24, 2023

Respectful and nice staff. The only thing I don’t like is the waiting part, can be long periods till you get your car back. More

by Abigailtop95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Abigail, we appreciate your feedback and patience during the wait times at Greenway Kia North. We're always working to improve our service speed while maintaining quality. Thanks for sharing!

September 24, 2023

They said the service will be ready in 3 hours and I took more than 5 hours. They said they are going to wash my car and they didn’t. I’m disappointed for the service More

by Gabriela V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Gabriela, I'm sorry to read about your recent experience. We aim for efficient service and clear communication, so it's disappointing that we fell short in these areas during your visit. Your feedback will help us improve our wait times moving forward. If there is anything else I can do to help, please reach out. Thank you, Jose Vega - Service Manager - 407-571-1234

September 24, 2023

Everyone was kind and efficient. Lobby was clean. Fast service. Explained everything in detail. Respected my time and the inside of the car. More

by MLDURANSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience at Greenway Kia North! Our team always aims for efficient service and clear communication. Thank you for your feedback, we appreciate it!

September 24, 2023

They forgot to change my oil which is why I booked the appointment. They only fixed the recalls. More

by M.head0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We strive to deliver thorough service so it's disappointing to receive this feedback. I am so sorry for any oversight on our end and I'd like to do what I can to make things right. Please feel free to reach out to me at your convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

September 24, 2023

Excellent customer service! Always quick and can make last minute appointments same day. Like the shuttle option too. More

by nalyn1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We're glad to know our team at Greenway Kia North was able to provide you with excellent service and accommodate your scheduling needs. Thanks for the positive feedback!

September 24, 2023

Friendly customer service and a very quick first maintenance on my telluride which I purchased here. More

by yuanl2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Thank you for the review! We hope to see you back again at Greenway Kia North. Safe travels in your Kia Telluride!

September 23, 2023

This was my first time taking my car to Kia north. Great service and friendly staff. More

by KiaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We're glad you enjoyed working with our team! We appreciate your trust in Greenway Kia North and look forward to providing you with another great service in the future!

September 23, 2023

Excellent and quick service for my Seltos’ 15000 check up. First time I have felt happy after buying several Kia’s. More

by Jillybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

We're delighted to know you had a great experience with your Seltos' check-up at Greenway Kia North. It's wonderful that our team could make this the best one yet for you!

September 23, 2023

Service was excellent I was well pleased with the service I was well treated by the staff thumbs up More

by miltonhuie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Sep 25, 2023 -

Greenway Kia North responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Greenway Kia North team. Drive safely, and we hope to see you back again down the road!

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