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Greenway Kia North - Service Center

Longwood , FL

4.3
1,723 Reviews
Call Service Center (844) 599-0449

1,723 Reviews of Greenway Kia North - Service Center

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September 17, 2023

The service was excellent I really appreciate the great customer service I received in a timely manner More

by BOUBACARMBENGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Andrew, Steve Gansham, Jose Vega
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Sep 18, 2023 -

Greenway Kia North responded

We're delighted to know you had an excellent experience with our team at Greenway Kia North! Your appreciation for the timely and great customer service is much appreciated. Safe travels in your new ride!

Sep 19, 2023 -

BOUBACARMBENGUE responded

Great customer service as always

September 16, 2023

Quick service, informative, understanding of our financial situation, and very respectful and professional! The waiting area was clean & comfortable More

by Ashley Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles , Steve Gansham, Jose Vega
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Sep 18, 2023 -

Greenway Kia North responded

Ashley, we're glad to know you found our service at Greenway Kia North quick and informative. We always aim for a comfortable environment while understanding your needs. Thanks for the positive feedback!

September 16, 2023

Great service kept me informed will definitely recommend to anybody looking for a good service experience More

by gwp04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor dylon I think is her name
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Sep 16, 2023 -

gwp04 responded

Strongly recommend

Sep 18, 2023 -

Greenway Kia North responded

Your recommendation means a lot to us! Thank you for choosing Greenway Kia North and for sharing your experience. Drive safely!

September 16, 2023

Worst dealership in Fl from purchasing my car in 2021 to waiting 3 hours to have anti theft updated More

by Bonnie Wendell
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
Report | Print
Sep 18, 2023 -

Greenway Kia North responded

Bonnie - I'm sorry to see that you were not satisfied with your experience. If you'd like to share anything further about your visit, feel free to reach out to me directly so that I can address your concerns. Thank you, Jose Vega - Service Manager - 407-571-1234

September 16, 2023

The service is very efficient , the employees so courteous and friendly always so professional. Very clean surroundings and very needed coffee😊. Thank you Kia north I will recommend all to you. More

by redheart416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer was the best, Jose Vega
Report | Print
Sep 18, 2023 -

Greenway Kia North responded

We're delighted to know you had a positive experience at Greenway Kia North. Thanks for recommending us and appreciating our efficient service and friendly team!

Sep 18, 2023 -

redheart416 responded

Thank you Kia North I’m a very satisfied customer👍👍

September 15, 2023

This dealership had my car for four weeks pretty much told me hostage did not have a loaner program and took the time to order parts. Seems like they only have one technician and did not communicate with More

by SHAUNLORENZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Sep 18, 2023 -

Greenway Kia North responded

Shaun, I'm sorry to hear about your experience. It's important for us to communicate effectively and provide timely service, so it's disappointing that we didn't meet those expectations in your case. We'd like the opportunity to discuss this further with you if possible - please reach out at a time that suits you best. Thank you, Jose Vega - Service Manager - 407-571-1234

September 15, 2023

Very good system for making appointments and they have a shuttle service to take you back and forth More

by Ep0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service Dept
Report | Print
Sep 18, 2023 -

Greenway Kia North responded

We really appreciate your positive feedback! Thank you for choosing Greenway Kia North and for stopping by to share your experience. Drive safely!

September 15, 2023

Greenway Kia North has been very good to me, first service went very smooth and I am satisfied! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora W
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Sep 15, 2023 -

Greenway Kia North responded

We'll be sure to pass your kind words along to the rest of our Greenway Kia North team! Thanks for the support, Steven.

September 15, 2023

Only removed one of two windows requested. Half job done and did not tel us More

by CONNIE.CORNELIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Sep 18, 2023 -

Greenway Kia North responded

Connie - I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to speak with you. Thank you, Jose Vega - Service Manager - 407-571-1234

September 15, 2023

Charles was excellent. Very through in explaining issues, cost and corrections to get my vehicle back on the road. More

by jmcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Sep 18, 2023 -

Greenway Kia North responded

We're glad to know Charles was able to help you understand the issues and get your vehicle back on the road. Thanks for choosing Greenway Kia North!

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