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1,700 Reviews of Greenway Kia North - Service Center
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July 18, 2019
2nd appt to get recall on 2012 Kia sportage serviced Was given 11:30 recall appt 1st time. car not taken in until 1:30 told oil pan not dripping given keys sent on my way. Received another recall letter Was given 11:30 recall appt 1st time. car not taken in until 1:30 told oil pan not dripping given keys sent on my way. Received another recall letter stating dealership should replace oil pressure switch with new updated one to prevent oil leak in future. Arrived for 8:30 appt. By 11am car still not inside garage for service. Told they were running behind. Then asked for my information stating they dont have my prior visit or car in their system. I have been here 3.5 hours and still waiting! People who came after me have come and gone. 16 people in waiting room. I do not recommend this Kia dealership! Just got car back at 12 noon. Told they have to order the switch. That will be my 3rd visit to get same recall serviced. More
by Kia dissatisfied
Employees Worked With
Michael Shaw service Mgr
July 06, 2019
Highly recommended Fast, reliable, over delivered on service! They identified all areas of work repair needed and even found some very needed upgrades. Very satisfied in Fast, reliable, over delivered on service! They identified all areas of work repair needed and even found some very needed upgrades. Very satisfied in the experience. More
by Crashinblue
Employees Worked With
AJ Lombardi
July 02, 2019
Happy Customer The service at Orlando Kia North is always wonderful. The staff goes out of their way to be sure I receive great service and leave satisfied. The service at Orlando Kia North is always wonderful. The staff goes out of their way to be sure I receive great service and leave satisfied. More
by IrishLady317
Employees Worked With
Michael Neura, Alejand Guzman
July 01, 2019
Very clean and quick service They explained what needed to be fixed clearly. And serviced my vehicle in good time. I look forward to coming back to get serviced again They explained what needed to be fixed clearly. And serviced my vehicle in good time. I look forward to coming back to get serviced again More
by Shaikh87
Employees Worked With
AJ Lombardi
June 28, 2019
Torina review David Morey took good care of me.He was friendly and accommodating. Not his fault, but my simple service took about 3 hours. Nevertheless, David helpe David Morey took good care of me.He was friendly and accommodating. Not his fault, but my simple service took about 3 hours. Nevertheless, David helped me out. More
by Joe T.
Employees Worked With
David Morey
June 16, 2019
Absolutely Awesome Red Mirage This is my third automobile purchase with Salah, and will continue to refer friends and family to Orlando Kia North. I went in for service and decided This is my third automobile purchase with Salah, and will continue to refer friends and family to Orlando Kia North. I went in for service and decided to look at the 2019 cars while waiting. Salah, simply went and got the keys to the car I had chosen. Went for test drive and then discussed figures for the sale. WE negotiated, and I am now the proud owner of Red Limited Edition Mitsubishi Mirage. More
by Happy Camper
Employees Worked With
Mohamed Sayah, Salah Mani, AJ Lombardi
May 07, 2019
Fast and precise. Took 30 seconds to turn in vehicle and 1 minute to pit it up when I went to get it. Great job and great dealer. Took 30 seconds to turn in vehicle and 1 minute to pit it up when I went to get it. Great job and great dealer. More
by newtmaker
Employees Worked With
Service department
April 04, 2019
Repeated Dissapointment I have been coming to this dealership for service for 6 years, since I bought my Kia (from a different dealership). The service has gotten worse over I have been coming to this dealership for service for 6 years, since I bought my Kia (from a different dealership). The service has gotten worse over the years in my opinion. This dealership always have a hard time finding me in their computer system, despite the fact I have been a loyal customer for years. Additionally, time it takes to perform simple service maintenance (oil change, tire rotation, etc) is outrageous most times. To consistently get a 2 hour estimate for an oil change is nearly unacceptable? Definitely looking to change providers More
by Elle
Employees Worked With
AJ Lombardi, Michael Shaw
March 28, 2019
Awesome Experience I’ve had my Kia Soul in twice. They do a great job! They have service specials, seem to have fair prices and they get you out quickly. I’ve had my Kia Soul in twice. They do a great job! They have service specials, seem to have fair prices and they get you out quickly. More
by Soul Man
Employees Worked With
Dave Murey - Service Advisor
March 27, 2019
DO NOT service your car here unless you're a mechanic I brought my Kia Niro in on a Thursday for a routine oil change and tire rotation and it took THREE hours... They stated that they were training a new I brought my Kia Niro in on a Thursday for a routine oil change and tire rotation and it took THREE hours... They stated that they were training a new mechanic or whatever, so it's fine BUT when I brought the car in to service, I previously had a nick in the passenger rear tire, and when I brought the car home (I didn't have time to check before I left after waiting three hours) the same wheel with the nick was on the same axle.... I may not know everything about cars, but I know how a tire rotation works and you don't just take the tire off the axle, rotate it, and put the tire back on that same axle. SO, I brought the car in the next morning and told them that they didn't complete the service that I paid for. So they fixed it in another TWO HOURS.... A TOTAL OF FIVE HOURS AT THE FREAKING PLACE FOR AN OIL CHANGE AND A TIRE ROTATION. I could've done this service myself at home for that amount of time. xxxx. Not a single employee or manager came by to ask what happened, how they can help, or to offer compensation. I am a 24 year old, and I've worked in the customer service industry since I was 16 and even I have the capability to know that is terrible customer service. DO NOT bring your car here for service unless you're a mechanic yourself and can check that they've done what they said they've done. If not for the nick in my rim, I would have never known. I have to check my oil now to make sure they even changed that.... More
by cmiller122
Employees Worked With
Michael Shaw
