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Greenway Kia North - Service Center

Longwood , FL

4.3
1,709 Reviews

1,710 Reviews of Greenway Kia North - Service Center

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June 05, 2018

Fast, Quick and great service Everytime I come in for any service its always quick and very efficient. Staff is beyond thorough. Never there more than 45mins for oil change and tha More

by Neshia143z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Lombardi, Michael Shaw
April 27, 2018

Excellent ! Brought my KIA Stinger for it's first Oil change. Treated with respect and over whelming curtesy. Explained everything they where going to do and, f More

by PBA4792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owner of the Longwood Store, Jill Carman, Mohamed Sayah, Salah Mani, AJ Lombardi, Michael Shaw
April 25, 2018

Great place to do service on your vehicle . We will come back again at the same place even to buy our next car . Thanks guys More

by Sasa1910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Lombardi, Michael Shaw
March 01, 2018

Service As usual, service was TOP Notch. They not only repaired the brakes, front and rear, but we also received a Very Clean car. Thanks for the good servi More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nestor
February 16, 2018

Service The servir das great and i will go back the seré helpful and they explain everything they did in the car. I wish that the sales guys if they see you More

by cgarcia0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Lombardi, Michael Shaw
February 14, 2018

Disgusting The way the service manager MIKE SHAW talked to me was disgusting & disrespectful. I bought my car for recall work, rather I drove it in for recall wo More

by Caramellhoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Shaw
Feb 14, 2018 -

Greenway Kia North responded

Thanks for the review, unfortunately you left out a few details. First, your car was wrecked and poorly repaired prior to bringing it in for the engine recall repair. Additionally, upon vehicle pickup you mentioned that you had to return to the body shop because the A/C wasn't cooling properly. Unfortunately you never mentioned that when you dropped off your vehicle. Kia gladly paid for your rental while we repaired and replaced parts covered under the recall which included recharging your A/C system. During the test drive the A/C worked as designed. Apparently a hose was damaged during the accident and the Freon leaked out prior to your arrival. Unfortunately we did not know of your prior A/C problem. Had we been informed, we could have diagnosed the problem and provided your insurance company with a supplemental estimate while the vehicle was here. Kia and the dealership are not responsible for rental charges for repairs that should have been completed while your car was in the body shop. We understand your frustrations with the Insurance company and body repairs and wish you good luck with them. Let us know if there is anything we can do to help.

February 14, 2018

Very happy I came in for routine maintenance. Joe the service guy brought me out to my car and showed me the brakes were low and the tires were worn badly. I am More

by Marta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe,Mike
February 14, 2018

Service Department Work Nothing negative to say about the experience. Everyone was kind, attentive and seemed to care that everything worked as it should. Had my Kia in due More

by Mary Ann M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe...do not know his last name.
February 03, 2018

Recent Service Visit Rob Nestor was great at his job. He explained everything to me and kept me informed while I waited for my car. Wait wasn't bad for the service I had d More

by MoparMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nestor
February 03, 2018

Service Taking the car in for service was great. Rob Nestor walked me through everything and had it all taken care of. Warranty covered 90% of it. Very satisf More

by Alicia G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
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