Greenway Kia North - Service Center

Don't recommend this place, they're not professional, as soon you purchase the car no more service. Worst place 😪 they need to be honest, if you put a advertisement in the website for a price, they need t soon you purchase the car no more service. Worst place 😪 they need to be honest, if you put a advertisement in the website for a price, they need to honor that price. They stole 3,000 from me More

Horrible service and unethical. My daughter took her car to get service and they told her she needed 2500 with of work of which 700 of it was for a coolant leak and the hoses were all bad. However I took it to get service and they told her she needed 2500 with of work of which 700 of it was for a coolant leak and the hoses were all bad. However I took it to a diffrent Kia dealership only to be informed all the hoses were in perfect condition and they could not find a single coolant leak . These people tried to take advantage of a young women just trying to get her car checked before driving across country , no ethics at this place and definitely not honest people More

Terrible Customer Service The sales dept is fine. However, The service department leaves a lot to be desired. They may have screwed up my engine by not tightening the oil cap a The sales dept is fine. However, The service department leaves a lot to be desired. They may have screwed up my engine by not tightening the oil cap after my oil change and oil spilled all over my engine. When I went in to have a check the second time because I smelled burning they kept me waiting an hour and a half no one came out and talk to me to let me know what was going on when I asked where my car was they told me somebody was test driving it which was totally unnecessary. I wrote and sent a certified letter to the general manager and I know it was received but I never heard a word from anyone. You would think knowing how upset I was that The GM would’ve reached out to find out what the problem was and why I was so upset. But I heard nothing. I would never recommend this dealer to anyone. Go anywhere else. More

Great, timely service. Friendly staff! Love the texting service. Christian did all that he could do to save me time and money. Overall, great experience. service. Christian did all that he could do to save me time and money. Overall, great experience. More

Quick fix I made an appointment at a time convenient for me. They got my car in right away, and I didn't have to wait long for the repair. It was only a window I made an appointment at a time convenient for me. They got my car in right away, and I didn't have to wait long for the repair. It was only a window that wouldn't close, but it was still an easy in and out experience. More

great job great service service adviser and and all employees of KIA North, I very happy to come for service my car because great service they have great service service adviser and and all employees of KIA North, I very happy to come for service my car because great service they have More

Excellent service from day one with our two KIA purchases thanks to everyone a very satisfied customer and planning on making future purchases many thanks again thanks to everyone a very satisfied customer and planning on making future purchases many thanks again More

Bad Experience and Clueless Dealership On July 24, 2019, I went to Greenway Orlando Kia North to have an oil change and tire rotations using a warranty service that was offered (driver plus On July 24, 2019, I went to Greenway Orlando Kia North to have an oil change and tire rotations using a warranty service that was offered (driver plus+) when bought my car at another Kia dealership in which didn't have to pay for the first 7 oil changes and tire rotations. My new 202 Kia Soul was getting its first oil change and tire rotation. It looks that 1 person was doing it all because even though I had an appointment I had to wait in my car in line for a while until a service advisor came to me. Once my car was done I saw it parked outside by the front door of the waiting room. After about 20 minutes of no one telling me that it was done, I went an asked. Was told they were getting ready the paperwork. 20 minutes later I was finally out of there. There was no need for that long of a wait when the car was done. To add to more to this bad experience with this dealership, on July 26, 2019 I received a phone call from them letting me know that the part for the horn that was ordered the day I went for the oil change is in. This is regarding a recall on my car. I don't remember them telling me something about this but when I looked on the paperwork is listed but it says nothing about a recall. Instead, it says CUSTOMER STATES INOPERATIVE HORN REPLACEMENT HORN ORDERED PART ORDERED. I did NOT tell them anything about problems with the horn as their paperwork says. I also noticed that it also says the same thing CUSTOMER STATES for the oil change, multi-point inspection, alignment check, and tires rotation. I told the person that called me about this supposedly recall with the horn that I don't remember them telling me anything about this and also I have not received any written notification in the mail as I always have received on cars when there are any recalls and that they are required to send to car owners. I also told them that I won't be going back to that dealership because is far from me than the other 2 dealerships (Orlando Kia West and Orlando Kia East) I can go and have the oil changes done at and also it wasn't a good experience when I went this first time. He told me that Kia won't ship the part to another dealership or pay for it again and it has to be done there. I told him that then it won’t get done. After contacting Kia directly to find out about this horn recall as that was told about, they told me that there is NO RECALL at all on my car. They don't even sure what this dealership is talking about. Who knows what is going on at Greenway Kia North. They are obviously CLUELESS and a horrible dealership to do business with. This was my first dealing with Greenway Kia North and will be my last. I would NOT recommend anyone to this dealership. Will be posting online about this experience with them in my opinion, anywhere that I have a chance to let others know. More