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Greenway Kia North - Service Center

Longwood , FL

4.3
1,646 Reviews

1,646 Reviews of Greenway Kia North - Service Center

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March 04, 2024

My experience was good. Regular update while vehicle is being serviced would be greatly appreciated while awaitingvehicle. Giving details of recommended services to make an More

by LYNDALB517
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 05, 2024 -

Greenway Kia North responded

We appreciate your feedback and are glad to know you had a good experience at Greenway Kia North. We'll definitely take note of your suggestions for regular updates during service, as we aim to make our customer's experiences even better. Thanks!

March 04, 2024

The staff is always very friendly, knowledgeable, professional and ready to assist. The service department is definitely amazing, when I can book my next appointment on-line or over the phone, withou More

by Magda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris (service department)
Mar 05, 2024 -

Greenway Kia North responded

We're delighted to know that you've had such positive experiences with our service department at Greenway Kia North. We appreciate your recommendation and look forward to assisting you in the future!

March 04, 2024

The customer service associate was timely and efficient. She greeted me in a timely manner and made aure I was updated. Excellent service More

by janeenboone1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega, Ari Suarez
Mar 04, 2024 -

Greenway Kia North responded

Janeen, we're delighted to know you had a positive experience with our team at Greenway Kia North. Thanks for the shout-out about our efficient and timely service!

March 03, 2024

Frank took care of my services for my car that I needed done and got me out of there within a few shouts More

by Frazieralaina6
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 04, 2024 -

Greenway Kia North responded

We're glad to know that Frank was able to assist you efficiently with your car services at Greenway Kia North. Thanks for the positive feedback!

March 03, 2024

Timely, and helpful. Chris did a great job at getting the job done efficiently so I didn't waste my whole Saturday morning. More

by starkate66
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 04, 2024 -

Greenway Kia North responded

We're glad to know that Chris was able to provide efficient and helpful service at Greenway Kia North. We appreciate your feedback, and we hope you have a great day!

March 01, 2024

We have been bringing our car here for the past three years. Service always excellent. Frank in Particular is wonderful to deal with. The car is always returned to us in excellent condition. In addition More

by rosaliep51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in the service department
Mar 04, 2024 -

Greenway Kia North responded

Rosalie, we're so glad to know you've had consistent positive experiences with Frank and the rest of our team at Greenway Kia North. We appreciate your loyalty over the past three years!

February 29, 2024

Excellent and professional service with respect for my time and priorities. I highly recommend this dealer. More

by Springycom
Recommend Dealer
Yes
Employees Worked With
Theo
Mar 01, 2024 -

Greenway Kia North responded

We appreciate your kind words and recommendation! Our team at Greenway Kia North is always here to provide professional service while respecting your time. Thanks for choosing us!

February 29, 2024

I went there for a problem with the air conditioning. I had good air in the passenger side and root air on the drivers side. They fixed (1600.and More

by zmrosa
Recommend Dealer
No
Employees Worked With
KIA in Longwood, FL
Mar 01, 2024 -

Greenway Kia North responded

I'm sorry to read about the issue you've had with your air conditioning. We strive for quality service at fair prices, and I'd like an opportunity to discuss this feedback further and find a resolution that leaves you feeling satisfied. Please reach out at your convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

February 29, 2024

Price I believe was way over actual cost. I was promised a deadline to be done but wasn't. I was told no rental was available then I was issued a rental after paying for one for a 2 week peri More

by ajbicano
Recommend Dealer
No
Employees Worked With
Joe and Jennifer. Mostly Jennifer but had to get Joe involved
Mar 01, 2024 -

Greenway Kia North responded

I'm sorry to read about your experience. It's important to us that each customer feels they're receiving valuable and timely service, so it's disappointing to know we didn't meet those expectations. I'd like the opportunity to look into this further - please consider reaching out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

February 28, 2024

Simple and smooth Communication was good . The process was simple and smooth . I took the shuttle home and it came to pick me up . Everyone was polite . The whole process was at ease More

by Amyisyouragent
Recommend Dealer
Yes
Feb 28, 2024 -

Greenway Kia North responded

We're glad to know that you found the process simple and smooth at Greenway Kia North. Our team always aims for effective communication and a stress-free experience. Thanks for choosing us!

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