Greenway Kia West Palm Beach

In Greenway kia West Palm Beach, associates was friendship, and professional. Service rapid and clean. friendship, and professional. Service rapid and clean. More

Best experience we had so far Our sales rep Susan is ac10 and so is her supervisor and so is her supervisor More

Very nice very knowledgeable all around great service. Willreccommed her always to eeverine we know Willreccommed her always to eeverine we know More

Luis nos ayudó encontrar el carro ideal. Excelente servicio al cliente y muy educado! Vallan por su carro. Excelente servicio al cliente y muy educado! Vallan por su carro. More

The attention of Marcos 10 that of service 0 had 60 dollars in the glove compartment of the car and they were stolen. dollars in the glove compartment of the car and they were stolen. More

I was extremely satisfied with Emery he was top notch in all aspects of his job at Greenway Kia. He was very professional, respectful, knowledgeable , polite and kind. He kept me very informed through the w all aspects of his job at Greenway Kia. He was very professional, respectful, knowledgeable , polite and kind. He kept me very informed through the whole visit for service. . I appreciated his taking care of business in such a manner anyone would like. I’ve been there for service many times and hope I’m able to be as fortunate next time to have his help. Thanks Emery! A+ More

Our experience at Greenway Kia was outstanding. Emery was awesome, a true professional! He made our repair visit so easy and he could not have been more accommodating! We will definitely be back to Emery was awesome, a true professional! He made our repair visit so easy and he could not have been more accommodating! We will definitely be back to Greenway Kia. More

I bought my Kia Soul in 2020 I've been going there for all my services, the guy that took care of me was terrible I might not go back again all my services, the guy that took care of me was terrible I might not go back again More

Was very aware of my SUV and the service was quickly completed. An extra bonus is your vehicle is returned after being washed. completed. An extra bonus is your vehicle is returned after being washed. More

Discrimination, Dismissal, and a Missed Opportunity to Help a Young Family Rating: ★☆☆☆☆ (1 star) Luis and Josh Josh (5 star)★★★★★ I am writing this review not out of anger, but to protect other familie Help a Young Family Rating: ★☆☆☆☆ (1 star) Luis and Josh Josh (5 star)★★★★★ I am writing this review not out of anger, but to protect other families from the treatment my daughter and I received at Greenway Kia West Palm Beach on October 29 & 30, 2025. We are a hardworking family in the 33407 area trying to purchase a reliable, affordable used car so my daughter can get to work, take her 1-year-old to daycare, and I can drive my younger daughter to school and doctor visits. We don’t have much, but what we have, we earned. We value every dollar and every opportunity. Day 1 (Oct 29): We arrived after paying for Uber, arranging childcare, and walking 20+ minutes when a borrowed car battery died. We worked with Josh (a new salesperson) and another manager who showed genuine compassion. Josh took his time, listened, and treated my daughter as the buyer. The manager even coached Josh — a beautiful moment of teamwork. We left feeling hopeful and planned to return. Day 2 (Oct 30) — The Problem: We returned with the same goal. Josh was again kind and professional. But when Manager Luis joined the table, everything changed. He never looked at my daughter (the actual buyer). He spoke only to me, even after Josh clarified I was not purchasing. He stared at my younger daughter (a teenager with dreads) in a way that made her grab my grandson and leave the table to avoid his gaze. He demanded $4,000 down with no explanation, no bank check, no alternatives — then cut us off when we tried to ask questions. He stood up, said “goodnight,” and dismissed us like we were wasting his time. My daughter — a young mother trying to build a better life — held back tears as she carried her son out. We had begged rides, walked, called in favors just to be treated as invisible. This was not about money. This was about respect. We were judged by: Her age Her appearance (dreads, casual clothes) Her race The fact she doesn’t “look rich” Josh deserved better training support. The first manager deserved recognition. Luis’s behavior was unacceptable and reflects poorly on Greenway Kia. We will not return, and I will not recommend this dealership to anyone — especially young families, people of color, or first-time buyers. I review every experience, good and bad. When someone shines (like Josh), I shout it. When someone discriminates, I warn the world. Kia Corporate: Please investigate. Greenway Kia GM: Please retrain on customer dignity. To future buyers: Look elsewhere. Try Carvana, Carmax, or a credit union lot. You deserve to be seen. More