
Greenway Kia West Palm Beach
West Palm Beach, FL
Filter Reviews by Keyword
By Type
Showing 372 reviews
Exceptional Service from Keith Sarao at Greenway Kia West Palm Beach. I recently(February) brought in my 2020 Kia Telluride for service, a vehicle I inherited from my significant other after his passi Palm Beach. I recently(February) brought in my 2020 Kia Telluride for service, a vehicle I inherited from my significant other after his passing two years ago. As someone with limited knowledge about car repairs and maintenance beyond routine oil changes and tire rotations every 5,000 miles, I felt overwhelmed about about what needed attention given the milage. Keith Sarao, the service advisor assigned to me, was outstanding. He patiently listened to my concerns and walked me through every detail of the recommended services and repairs. Keith's professionalism and care stood out, as he followed up with a call to inform me when the parts for a recall had arrived. Thanks to his guidance, my car received excellent service, and I left feeling informed and reassured. Keith's dedication and expertise made this experience stress-free and enjoyable. I am grateful to have been assisted by someone as knowledgeable and kind as Mr. Sarao, and I wholeheartedly recommend him and the team at Greenway Kia West Palm Beach. Thank You. LCD More
Purchased a car last month from the dealership. Part of the deal was a check to be received within 5 business days and was the only reason the deal went through. The customer service rep calls me o Part of the deal was a check to be received within 5 business days and was the only reason the deal went through. The customer service rep calls me once a week now and refuses to give an update on when I will receive my check as we’re now going on well over two weeks since purchase of the vehicle. I don’t care about the misinformation on how long the check will take. I care that each time I ask she avoids the question and doesn’t call me back or get an answer. More
Everything was great service is great. I just hope that the repair shop is better. Thank you, oh, this is my fourth car. By the way, as far as dealerships go, you good I just hope that the repair shop is better. Thank you, oh, this is my fourth car. By the way, as far as dealerships go, you good More
I’m in Delray but no longer use “questionable” Delray Kia … and go all the way up to Greenway Kia (even on a tow truck this last time!) … because they’re honest, friendly, service experts, caring and patient … and go all the way up to Greenway Kia (even on a tow truck this last time!) … because they’re honest, friendly, service experts, caring and patient in explaining. The newly-renovated dealership is beautiful and comfortable inside, including waiting for service, but I would keep going to Greenway even if they were still working out of the trailers that were set up during the renovation. Reginald (and service manager Lewis and every single employee there) … awesome! Reginald is knowledgeable and so kind and empathetic, with focused, personalized, customized attention and advice. Thx!!! More
I had a great shopping experience. It was my first time buying a car. I want to thank Bob Kurtz and Sam always for helping me a lot! He went above and beyond my expectations, very help It was my first time buying a car. I want to thank Bob Kurtz and Sam always for helping me a lot! He went above and beyond my expectations, very helpful.I recommend this place. More