Greenway Kia West Palm Beach

Amazing service by Mike! After a long search for my first new car in 15 years, I made an appointment with Michael Frischman. I told him what I wanted and what I needed and del After a long search for my first new car in 15 years, I made an appointment with Michael Frischman. I told him what I wanted and what I needed and delivered!! I have contacted him via email several times in the 6 months I've had my Optima and he's been quick to respond!! Thanks Mike for the great care and service! More

Veteran buying a car I was never interestedin KIA. I happened by them by recommendation from friend NYC.. I HAD HAD Bmw but he thought it was big shotism (which it was no I was never interestedin KIA. I happened by them by recommendation from friend NYC.. I HAD HAD Bmw but he thought it was big shotism (which it was not and word does not belong in my vocabulary.) I shopped BMW HONDA MUSTANG ETC. I WAS LOOKING FOR FAST CAR.. chris friend nyc was right again. I went to ikea. After hearing ad on radio. I went to buy 201hp enging 2 seater. But liked the sportster mini suv. The only reason I went there was the incentive. Im telling the truth the green room mislead me. Thats call center in Orlando. I was told i would get kelly blue book value for my car (I did not) and also to my disbelef call center said i would get 7 k above also above KBV. I called her three times and verified this. She assured me. My car was 13 k KBV (i got 10 k.) To keep it siimple. 13000 + 7000 minus negative 3 k I owed on BMW. IWAS PROMISED 7 K IF MY MATH IS RIGHT OFF NEW VEHICLE. i did buy 2017 and Michael Frischman work3d very patient with me. Kia apologized for misrepresentation by call center. Sorry that does not work. Still wro g advertising. Anyway Mike treated with no pressure or sales tricks and turned out to be God sent. Im disabled vet and I need help to understand. I had other questions after handshake on deal. Mike and very responsive and trustworthy amd keeps his word. So Mike and he is not telling me to ssy this. But i my book he gets A+ kIA was redeemed untill I went to next department for options to ad. I was told point blank 300 dollars for package that covers oil, rotation, fix two flats, 7 car washes. Isaid no. Rep put in paperworks. I let it go he seemed nice, but im a bad judge of character. I know the truth and i know whats a lie. The next day I went to sign for direct deposit and lookex through many paperworks i signed u der exhaustion and I told you im disabled after 40 deployments. I noticed paperwork that was to be 300 now was 599.00. What the heck. So i called Mike. Anyways i was misleaed i dont like to be mislead in fact i hate lies. I know he said 300 dollars not mike the other Guy and he knows who he is. So screw you! Mayby i heard wrong. I dont think so. Would i go back probally if Mike is there. Im happy with my KIA and on budget and make quarter of what i used to make double 6 figures. So i do t like the sour taste in my mouth with 600 charge instead of 300. I can cancel. Plus i never got the true value of whatcwas promised. Just apoligy from kia rep. Thats messed up. And law suit im sure. I have orlando call center on record. Other then thzt. I do t like to be jacked around and i think IKEA IS OK . Thanks to Mike. FACT! More

Great Expierence from the appointment to the keys to my kia I set an appointment with Michael Frischman and he was very helpful, patient, and made sure everything was a great experience from start to finish. If I set an appointment with Michael Frischman and he was very helpful, patient, and made sure everything was a great experience from start to finish. If you are looking at buying a new Kia or used car must see Michael and i will send all my friends and relatives to him. he will get it done! More

I hope no one has to go through what I've been through Purchased a Kia Optima almost 2 years ago from this dealership. Just a few months ago my car started making a noise in the transmission at 28000 miles Purchased a Kia Optima almost 2 years ago from this dealership. Just a few months ago my car started making a noise in the transmission at 28000 miles. I took it in 3 times with the same complaint and they did nothing to address the problem. Last time I went in to pick it up they had damaged the bumper of my car. Told me to bring it back later in the week because they had an in house paint and body guy who would fix it. I went back to pick my car up and it looked like they sanded it down and just sprayed a can of spray paint over it, also the bumper was still out of line. After several more attempts to get the problem addressed I was told by the service manager that they were not spending any more money on fixing my car and to bring the loaner back or they would call the cops. He also stated "bring it on" when I stated I was very upset with the service and wasn't finished with this. I've never dealt with customer service this terrible. Stay away from this place people. More

What a runaround!!! This dealership was a complete waste as they tried all the usual sales scare tactics and gave the runaround. First, I was told I did not qualify for a This dealership was a complete waste as they tried all the usual sales scare tactics and gave the runaround. First, I was told I did not qualify for a car loan with my husband as a co-signor, then they could not tell me which bank we eventually qualified with. Three hours later we were ushered into the finance office where I was being contracts to sign without getting all the information. After refusing to sign any documents, I went home and got pre-approved by Capital 1 Auto by myself the next day. My worst mistake was going back to WPB Kia. Even with the pre-approval in hand, I kept on being told that all I would qualify for were payments of $400+ with an 11.4% interest rate on a 2013 car with 27000 miles. When I called capital 1 they said they had not received the request from Kia and that they would not approve the loan because the car was overpriced. Needless to say, I went to offlease and got a 2016 SUV with 15000 miles and payments less than $400 per month at a 7% interest rate and no runaround. I would never recommend this dealership. More

Pure awesomeness I came into the Dealer as a first time buyer and Philippe was GREAT! Not only did he work out an amazing deal for my financial situation but the whole I came into the Dealer as a first time buyer and Philippe was GREAT! Not only did he work out an amazing deal for my financial situation but the whole process was a breeze. I was in and out of the dealer in less than an 1 hour. I'm so happy to own my new Kia and not have had to jump through hoops to get it. Philippe made this an easy and pain free experience. I will be a returning customer. More

Wonderful experience Very helpful and informative. Wonderful staff willing to take you through every step of the way. Met and exceeded all expectations. Clean and comforta Very helpful and informative. Wonderful staff willing to take you through every step of the way. Met and exceeded all expectations. Clean and comfortable setting, and I did not feel pressure to commit to anything. More

Had a horrible experience I am writing this e-mail completely dissatisfied with the work of you! I am 10 days trying to make the payment of my car and I can’t. I did try to co I am writing this e-mail completely dissatisfied with the work of you! I am 10 days trying to make the payment of my car and I can’t. I did try to contact by telephone EVERY DAY and anybody answer me. Always transfer me the call and no one solves my problem. I bought my car and needed to go to the store again 4 times and I CAN NOT PAY MY FUNDING. More

BIGGEST scam artist ever Do not service a Mercedes here, and if you did...if you have problems with your "new" car take it back and demand a refund immediately, do not try to Do not service a Mercedes here, and if you did...if you have problems with your "new" car take it back and demand a refund immediately, do not try to have it fixed...Sales is dishonest and will lie to your face to close a sale...they are good actors and that is it....contact me if you want specifics. More

great service outstanding experience with palm beach kia. they are best in there service thank for your service which you gave me.i will come again for this service outstanding experience with palm beach kia. they are best in there service thank for your service which you gave me.i will come again for this service More