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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,168 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,168 reviews

March 23, 2025

Very fast and easy process great communication and great customer service from the service department More

by cillachavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Cilla, we're delighted to hear that our service department at Greenway KIA at the Avenues provided you with a fast and easy experience. Thank you for highlighting their great communication and customer service!

March 22, 2025

They’re rude and unreasonable. How is my stuff gonna work perfectly fine before and when being dropped off but broken when I pick up after a week? Maybe don’t mess with peoples stu More

by hanflingilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I took my car for a recall and checked the lights and it came out worse than before. Now there is a strange noise and one of the lights that was weak but still worked, when I left there it didn't even turn More

by adrianazen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I appreciated Ashley going the extra mile to explain the situation I was dealing with, She was very kind. More

by newbeginnings159
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided such helpful and kind service at Greenway KIA at the Avenues. Thank you for sharing your experience with us!

March 22, 2025

was pleased with the results service wait was pretty slow, and wait area was clean More

by chiefmanybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Greenway Kia at the Avenues responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway KIA at the Avenues Team

March 22, 2025

After a bad experience at the first Kia dealership we went to greenway really showed up! Friendly, attentive and they were able to get me financed at a much lower rate. I will recommend them highly to al More

by rmckee66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Greenway KIA at the Avenues turned your experience around and secured a great financing rate for you! Thank you for recommending us, and we look forward to assisting any friends you send our way.

March 22, 2025

James was our salesman who worked hard ensuring that we were satisfied and comfortable. The team there were very friendly and helpful as well. Our great experience is something we have forwarded to our fri More

by COCO07SANTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James and Wayne
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

It's fantastic to hear that James and the team at Greenway KIA at the Avenues provided such a satisfying experience! We appreciate you spreading the word to your friends, and we're here whenever they or you need assistance. Enjoy your new ride!

March 22, 2025

Super easy to schedule drop off and pickup for recall repairs. Quick service in and out. Szymon was fantastic keeping me up to date with progress and my car was ready exactly when he said it would be. More

by EMILY.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Emily, we're delighted to hear that Szymon and the team at Greenway KIA at the Avenues made your recall repair experience smooth and efficient. Thank you for sharing your positive feedback!

March 19, 2025

During sales, I had regret dealing with this dealership. Now, my last service visit was wonderful! More

by Kkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley!!! Wonderful!!!
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Mar 20, 2025 -

Greenway Kia at the Avenues responded

We love seeing 5-star reviews here at Greenway KIA at the Avenues. Thanks, Kkc!

March 18, 2025

Friendly, very helpful and made sure all our needs were met. Very happy with the service we received. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Greenway Kia at the Avenues responded

Gabe, we're delighted to hear that our team at Greenway KIA at the Avenues met all your needs and provided great service. Thank you for sharing your experience!

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