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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,219 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,219 reviews

January 13, 2025

Very unorganized. Completed paperwork online and still took 3-4 hours to sign paperwork. Waiting on final paperwork. More

by Lakeo578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Jan 14, 2025 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

January 13, 2025

Mr.Ray was Greatttttt!!! I also witnessed amazing teamwork in the service department and productivity! More

by BSIDRAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ray
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Jan 13, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Mr. Ray and the team at Greenway KIA at the Avenues made such a positive impression! Thank you for recognizing their hard work and teamwork in your review.

January 13, 2025

Rush/pressure you to buy, customer service suck/rude, poor communication. I’m very disappointed More

by carriejohnson0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shake, Gm, and don’t remember other guy name
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Jan 14, 2025 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 12, 2025

Reinaldo in the service department was great, he provided a quick service and made sure everything was ok with my car before leaving. More

by EAGLESON2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
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Jan 13, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Reinaldo provided excellent service at Greenway KIA at the Avenues! Thank you for sharing your experience, and we're glad everything went smoothly with your car.

January 12, 2025

Rey and team are the best in the Duval. We won't go to anyone else. Thank you all More

by OROSELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Caraballo
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Jan 13, 2025 -

Greenway Kia at the Avenues responded

Thanks so much for choosing Greenway KIA at the Avenues and we will see you next time! Ray and the team appreciate your support!

January 12, 2025

Dealership is very clean…. .even the service department. The service waiting area is not only clean, but provides comfortable seating, tv, coffee and water. More

by huzbyswife
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Symon always makes me feel welcomed. He is friendly, knowledgeable and trustworthy
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Jan 13, 2025 -

Greenway Kia at the Avenues responded

Thank you for noticing the cleanliness and comfort of our dealership at Greenway KIA at the Avenues! We're glad to hear that you enjoyed your visit, including our service waiting area amenities. We look forward to welcoming you back soon!

January 11, 2025

I went there for the first maintenance it was a great experience. Reinaldo did awesome job he is helpful and respectful and I am happy with the service he provided! More

by ziyad3999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
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Jan 13, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Reinaldo provided you with a great experience during your first maintenance at Greenway KIA at the Avenues! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

January 11, 2025

It was an hassle from the beginning to the end. Worst car purchase experience ever. More

by frankya_clark05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Jan 12, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

January 09, 2025

Clean facility and felt safe. Ray took his time, was professional and respectful, gave me an estimated time. More

by KATAYLUCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Jan 09, 2025 -

Greenway Kia at the Avenues responded

We're glad to hear you felt safe and well taken care of by Ray at Greenway KIA at the Avenues. Thank you for sharing your experience with us!

January 09, 2025

Great service and good communication. Service was done in a timely manner. Highly reccomend greenway More

by JNLAMBERT1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Greenway Kia at the Avenues responded

It was our pleasure to assist you. Thank you from all of us here at Greenway KIA at the Avenues!

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