Greenway Kia at the Avenues

Once again Greenway Kia did not disappoint. I brought my other kia in for service and Ashley .y service advisor was great in every way. I have been to other kia dealerships and by far Greenway I brought my other kia in for service and Ashley .y service advisor was great in every way. I have been to other kia dealerships and by far Greenway is the best for me and my family as we own several Kia's. Thanks again for being great see you soon. More

Emre and Ashley went above and beyond the call of duty to obtain the 2nd key fob for the Kia. I really appreciate their efforts to ensure my customer satisfaction. 5Star service! obtain the 2nd key fob for the Kia. I really appreciate their efforts to ensure my customer satisfaction. 5Star service! More

Great place to buy a vehicle, the sales staff were great. I would recommend them I would recommend them More

We have experienced efficient and consistent communication, reasonable wait times, transparent pricing, and professional interactions. Thank you! communication, reasonable wait times, transparent pricing, and professional interactions. Thank you! More

I was pleased that they were able to take me quickly within 24 hours. Waited and worked from their client waiting area. within 24 hours. Waited and worked from their client waiting area. More

Went to look at the new Kias with my daughter to look for her first car. Keith took time to explain the different models so we could determine which one was best for her. We found one she liked but decided her first car. Keith took time to explain the different models so we could determine which one was best for her. We found one she liked but decided to look further at other dealerships just to rule out which one car would be best suited. No pressure to purchase. After traveling to several other dealerships we both agreed between the car and the Sales representative (Keith) Greenway Kia was the place we wanted to purchase from. We returned to Kia, Keith(sales rep), Charlie (Sales manager and (Victor)Finance manager helped make the purchase smoother than Ive ever encountered from a auto dealership. Richard even personally delivered the car to our home. More

Felt taken. Verbally told thing we’re done but paperwork said different later. The numbers guys are good at profiteering Verbally told thing we’re done but paperwork said different later. The numbers guys are good at profiteering More

Our car was at the shop for about 3 weeks until we finally talked to the manager who was able to get our car back to us within a few hours. The person handling our car did not answer text messages or finally talked to the manager who was able to get our car back to us within a few hours. The person handling our car did not answer text messages or phone calls, and hung up on us once. It took for an appraiser to come to the shop after the car being there for over a week to learn that the car just needed oil. Communication was terrible and customer service was awful. The manager was amazing and helped us but ultimately, that is not her job but the customer service representatives jobs to handle our car and communication around it. More

There was no one to greet me when I first arrived. I had to go seek out assistance although several people were walking around outside. It took 3 hours for a diagnostic. Then I was told I needed a new I had to go seek out assistance although several people were walking around outside. It took 3 hours for a diagnostic. Then I was told I needed a new transmission and my car needed to stay but I could not get a loaner. My car sat there overnight with no updates until I called the following afternoon where I was told it needed a software update. I had to call yet again a couple hours later for an update and told I was good to pick it up. No one even offered a shuttle, I had to request one. Communication was poor at best. More

Friendly, willing to work with people of all credit types, and very quick service. I would definitely shop here again. types, and very quick service. I would definitely shop here again. More