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Greenway Kia at the Avenues

Jacksonville, FL

4.5
1,211 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,211 reviews

May 23, 2025

Great interaction and polite without being overbearing. Knowledgeable about all facets. Sent away smiling! Would do it again! More

by gea2hm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emre Sevinir
May 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear about your positive experience at Greenway KIA at the Avenues! It's fantastic that our team provided a knowledgeable and pleasant interaction. We look forward to welcoming you back in the future!

May 23, 2025

This is my 7th KIA brand vehicle and my 1st purchased at Greenway; their sales, service and STAFF is amazing. I have had Ray as my service advisor since 2008, he was at another KIA dealership and he joined More

by delanie_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 23, 2025 -

Greenway Kia at the Avenues responded

Delanie, we're delighted to hear that your first experience with Greenway KIA at the Avenues was so positive! It's wonderful that Ray and our team could make your purchase smooth and enjoyable. We appreciate your loyalty to the KIA brand and look forward to serving you again in the future!

May 23, 2025

Brought vehicle in for warranty repair. Car pulling to right. Told they found an issue and fixed it. The car still pulls to the right. I had other people drive the car after "repair" an More

by baglady1331
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

May 22, 2025

The salesman was very nice and friendly ,The lone agent was also very nice. We had very pleasant communication.We even told all our frinds to buy cars there. More

by chuan chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Greenway Kia at the Avenues responded

Chuan, thank you for recommending Greenway KIA at the Avenues! We're delighted to hear that our team made your experience enjoyable. We look forward to welcoming your friends too!

May 22, 2025

Greenway Kia was quick to look at the issue and quick to fix it. Ashley was great to deal with! More

by EmilyATGilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
May 23, 2025 -

Greenway Kia at the Avenues responded

We are glad to hear that Ashley was great to work with. Thanks for reviewing Greenway KIA at the Avenues!

May 21, 2025

Kia at the Avenues is my go to place for my automotive needs. The staff is so friendly and knowledgeable. The service department is superior. Doing business at Greenway in Jacksonville is more than a n More

by VERNALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra
May 21, 2025 -

Greenway Kia at the Avenues responded

Thank you for making Greenway KIA at the Avenues your go-to spot! We're delighted to hear that our friendly and knowledgeable staff, along with our superior service department, have made your visits a pleasure. We look forward to serving you again in Jacksonville!

May 20, 2025

I honestly wish all dealerships/service departments could be like this! - Fast, friendly, and professional check in/out! - Provides all proper documents and receipts as they should! - No mysterious warran More

by Kia Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 20, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your detailed experience with us at Greenway KIA at the Avenues! We're delighted to hear that our team provided fast, friendly, and professional service without any unnecessary upselling. We appreciate your recommendation and look forward to serving you in the future!

May 19, 2025

Friendly and efficient service! The staff here think ahead and prepare for your arrival, which cut down on waiting time. My visit to trade in my Sorento for a Telluride was smooth. More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamichael Mcgahee
May 19, 2025 -

Greenway Kia at the Avenues responded

Marcus, we're delighted to hear that Tyler and Jamichael made your experience at Greenway KIA at the Avenues smooth and efficient. Thank you for sharing your positive feedback! Enjoy your new Telluride!

May 18, 2025

Ive had to take my vehicle back to repair the a/c 6 times. Hopefully this time it works. More

by JGGOMEZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne and main general manager
May 19, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

May 18, 2025

Ended up pricier than expect didn’t get the tire promotion (4th tire $1) ended paying full price. Picked up my car after service was closed so I could not claim the promotion More

by WILLIEVEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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