Greenway Kia at the Avenues

It was easy to set up my appointment to get my card serviced. Quintets was my service rep ab she was wonderful! serviced. Quintets was my service rep ab she was wonderful! More

Complete incompetence and greed Negotiated everything over the phone & came w/ check in hand, but it still took over 3 hours to complete the paperwork (which was all wrong). As I was finally leaving in t over the phone & came w/ check in hand, but it still took over 3 hours to complete the paperwork (which was all wrong). As I was finally leaving in the car that I had not even test driven, my sales person was way more concerned about making his next deal than showing me how to use & set up my new car. The best part… It took 3!!!! MONTHS to get my tags! This was after more than 60 phone calls and messages left, not ONE OF WHICH WAS EVER RETURNED!!! My advice- stay far far away! Horrific customer service experience and put a huge damper on the joy of buying a new car. More

I had a great experience, the lady in the front desk was very professional and provide a very efficient service. Highly recommended very professional and provide a very efficient service. Highly recommended More

Every single employee I encountered was very friendly, and helpful. The waiting area was clean and comfortable. and helpful. The waiting area was clean and comfortable. More

GREAT SERVICE UPON ARRIVAL. GREAT GREETING! THE SERVICE PERSON WAS VERY IMPRESSIVE WITH HIS SPEED OF UPTAINING MY SERVICE WARRENTY FROM ORANGE PARK KIA. I WILL BE RETURNING BACK GREAT GREETING! THE SERVICE PERSON WAS VERY IMPRESSIVE WITH HIS SPEED OF UPTAINING MY SERVICE WARRENTY FROM ORANGE PARK KIA. I WILL BE RETURNING BACK TO THIS DEALERSHIP FOR PURCHASE AND SERVICE. ALSO, THE DEALERSHIP'S ADDRESS LISTED ABOVE IS INCORRECT, ITS JACKSONVILLE "FL" NOT JACKSONVILLE "AL". More

Not the best experience, price is higher than other KIA dealers, the facility was clean and nice, Wifi was not working... coffee machine was. Not clear what was performed on the car, no idea how the in dealers, the facility was clean and nice, Wifi was not working... coffee machine was. Not clear what was performed on the car, no idea how the inspection went or if there was any finding, I usaly get a report very nice and visually easy to red with red, yellow, green on each item from the list. More

I need help with getting a tag for my vehicle. I purchased a car in October of this year from Kia at the Avenues. I have been issued two different temporary tags. The current tag I have has expire I purchased a car in October of this year from Kia at the Avenues. I have been issued two different temporary tags. The current tag I have has expired. I am not sure why I have not been given a permanent tag on this vehicle. I am very concerned about this situation. My daughter drives this car and I don’t want her to be pulled over by police for having an expired tag. This is not good business! More

Was a good experience! It took a lot of time but I walked out happy! It took a lot of time but I walked out happy! More

The service department was excellent. My ser ice advisor was in contact with me when I brought the car for recall and until the parts were received and installed. I like the customer wai My ser ice advisor was in contact with me when I brought the car for recall and until the parts were received and installed. I like the customer waiting area, especially the coffee machine. More

Q was my service coordinator, she was very profestional and kept informed from time to time about the progress on my car and the charges I look forward to working with her when the part comes in and I ta and kept informed from time to time about the progress on my car and the charges I look forward to working with her when the part comes in and I take it back. More