Greenway Kia at the Avenues - Service Center

My Sorento was serviced at Greenway Kia at the Avenues. Ms. Keri Canfield, my service advisor, did an excellent job making sure the service(s) was done correctly and on time. She kept me informed of the wo Ms. Keri Canfield, my service advisor, did an excellent job making sure the service(s) was done correctly and on time. She kept me informed of the work progress and had my vehicle cleaned when I picked it up. Her customer-oriented personality and professionalism were the reason I'm keep returning to Greenway for future maintenance and service of my vehicle. Thank you, Ms. Keri Canfield. More

It was a very pleasing experience having the service of my sorento at greenway kia. Ms Keri Canfield, my service advisor is very professional and customer oriented. She communicated all the needs of my ve my sorento at greenway kia. Ms Keri Canfield, my service advisor is very professional and customer oriented. She communicated all the needs of my vehicle and even set me up for an Uber ride back to my residence. My vehicle was cleaned when I picked it up. Thank you Ms. Keri More

very helpful and completed service on my vehicle in a very timely manner. I appreciate Kari's professionalism very timely manner. I appreciate Kari's professionalism More

Great Service and very professional . Did everything i asked for .Car works great and will be going back again. Did everything i asked for .Car works great and will be going back again. More

Dealership was extremely clean and had a good size waiting area. Everyone was very attentive waiting area. Everyone was very attentive More

I took my wife’s Kia soul in for the 10,000 mile service I dealt with Ray at the counter which he was great and everything appeared to be OK but the next day after my oil change, I was driving the vehicle a I dealt with Ray at the counter which he was great and everything appeared to be OK but the next day after my oil change, I was driving the vehicle and I got a low oil warning on the dash I called the dealership was unable to speak with anyone so I left a message for Ray to call me about this matter but no one ever called me back. This is a brand new vehicle and I could not afford to allow the motor to blow up Due to low oil so I ended up having to take it somewhere else and it turned out that it was a little over a quart of oil, low more importantly, I wanted to make sure that it was not leaking out and it was due to loose oil drain plug. It appears that whoever was doing the oil change Was just not paying attention and also did not fill it to the appropriate level. Needless to say I will have to find a different dealership for any future service to this vehicle. More

Super fast, everyone was great and friendly. Car works great and will be going back when needed. Car works great and will be going back when needed. More

The entire service department was excellent. The service was performed in a timely manner and I was notified of each stage until completion. The waiting room and restrooms were clean and stocked The service was performed in a timely manner and I was notified of each stage until completion. The waiting room and restrooms were clean and stocked with water and coffee. More

The dealership is always friendly and kind! They keep you updated throughout your schedule appointment very well. They keep you updated throughout your schedule appointment very well. More

My service adviser was Kari Canfield. She was very pleasant and professional in her dealings with me, and a pleasure to speak with. She was very pleasant and professional in her dealings with me, and a pleasure to speak with. More