Greenway Kia of Franklin - Service Center

I had a very good experience with this dealership, from the time I called to schedule my appointment to the time I picked up the car. Everyone was frendly and accocmmodating. the time I called to schedule my appointment to the time I picked up the car. Everyone was frendly and accocmmodating. More

my overall experience was great. Everyone was very friendly and very professional. My only issue was it cost me way more than I was expecting. Most of this could not be helped. A 50 dollar oil chan friendly and very professional. My only issue was it cost me way more than I was expecting. Most of this could not be helped. A 50 dollar oil change is very expensive. More

Very nice that their service department is open on Saturdays. Makes oil changes much easier on me since I work over 20 miles from home and my Kia Dealership! Saturdays. Makes oil changes much easier on me since I work over 20 miles from home and my Kia Dealership! More

They were awesome! I highly recommend them to anyone in Nashville. They are way better and much friendlier than any other Kia dealership in town. Nashville. They are way better and much friendlier than any other Kia dealership in town. More

Staff was friendly and helpful maing sure I understood what was done and when i next needed service and how much it would cost. The facility was clean and comfortable. will go back again! what was done and when i next needed service and how much it would cost. The facility was clean and comfortable. will go back again! More

Customer service was great. I was very pleased. They were quick with the service and very informative with the items that were being performed on my vehicle. Anje in the service department was very helpful w quick with the service and very informative with the items that were being performed on my vehicle. Anje in the service department was very helpful with all i needed. More

Very happy to have a Carnival Kia close to my home in Franklin. Same excellent customer service and attitudes. It almost makes taking my car in for service a pleasure. My recent visit was handled quickly Franklin. Same excellent customer service and attitudes. It almost makes taking my car in for service a pleasure. My recent visit was handled quickly and friendly with an added follow up by phone. What more can you ask for? More

It's a newer and clean dealership. The sales guy (Brad) that we bought our Sorento from was very friendly and fit our style. The service department people were also very friendly. that we bought our Sorento from was very friendly and fit our style. The service department people were also very friendly. More

As soon as we walked in to the service department,we were greeted with excellent service and SMILES!!! Came in for oil change,the tech found one of my tires had nail in it offered to fix with only minimal ti greeted with excellent service and SMILES!!! Came in for oil change,the tech found one of my tires had nail in it offered to fix with only minimal time extra More

It was nice to see that the service department seemed to really care about us and our car. We didn’t feel like a “number”. Keep it up. The service department at KIA of Hickory Hollow could take a few les really care about us and our car. We didn’t feel like a “number”. Keep it up. The service department at KIA of Hickory Hollow could take a few lessons from KIA of Franklin. More