Greenway Kia of Riverchase

Had a very good experience. Traded my car and told them what I could afford as far as monthly payments and they made it work for me. Drove off in a new Kia Optima. what I could afford as far as monthly payments and they made it work for me. Drove off in a new Kia Optima. More

After calling and speaking with them about my credit I drove the hour to the dealership because they claim that if you bring home "$350 a week" they want to approve your credit. I make a little ove $350 a drove the hour to the dealership because they claim that if you bring home "$350 a week" they want to approve your credit. I make a little ove $350 a week and they said that they could work with me! I get there and all they have to sell me is an old ragged crossover that I do NOT want and i told them before i drove the hour that i was only interested in the Forte. After finally finding a Forte that I could live with even though it is a base model with NOTHING power i said ok see what you can do on this car. After sitting there for over an hour while they try to get me approved they come back and tell me that there is nothing that they can do for me and almost run me out the door. They were VERY RUDE once they found out that even though the commercial "claims" they can help me because i make over $350 a week (I work for the State of Alabama Department of Transportation) they couldn't do anything. I don't care how much money I have and how bad or good my credit may be in the future I would NEVER go back there to try to buy ANYTHING!!!!!! They ruined my outlook on a Kia all together. I went and bought a FORD instead and I am glad that I did! More

THE WORST KIA DEALERSHIP IN THE COUNTRY!!! DO NOT GO HERE. THE POSITIVE POSTS ARE FROM THE SALESMEN THEMSELVES. I was in the market for a Kia Sorento in a specific color and trim package. I have literal HERE. THE POSITIVE POSTS ARE FROM THE SALESMEN THEMSELVES. I was in the market for a Kia Sorento in a specific color and trim package. I have literally spoken to or have visited most of the Kia dealerships in the Southeast. Riverchase Kia are SCUMBAGS! The salesman (forgot his name but they are all the same) called me stating they had what I was looking for after I had previously inquired. He also stated that they would give me $5000 for my trade as long as it could drive to the lot. I explained to him that my 2000 Mustang with 167000 miles was worth only about $1500. He stated it didn't matter because it was a rebate from the manufacturer. I told him that it better not be a gimmick, as I was going to have to drive an hour to get there. He assured me everything would go well and that this rebate was going to end in a few days. I get there and he states that they had sold the vehicle the day before and that he didn't realize it (this was a lie, Kia Motors said they never had it). He said that they could do a dealer trade and have the vehicle on the lot within a few days. I asked if the $5000 trade in value still applied, and he said yes. When they did the paperwork the vehicle was $3000 above the sticker price!!! I asked how the heck that could happen, and he said I didn't qualify for the $5000 because it wasn't in stock. So, we walked around and I found one in stock that I was willing to settle on since I was getting $5000 off. We did the paper work and now we were $2000 above sticker price. Oh, and no, this is not even including taxes and title. The salesman then became extremely rude with me. I went and spoke with the sales manager who was even more rude to me. Locklear Kia in Tuscaloosa was going to put me in the same vehicle with more options for thousands less. STAY AWAY FROM RIVERCHASE KIA!!!!!!!!! More

Will not call back if you have a problem or simple question. We have left 3 messages over the course of 3 weeks and have yet to get a call back regarding a refund for a warranty that was purchased. question. We have left 3 messages over the course of 3 weeks and have yet to get a call back regarding a refund for a warranty that was purchased. More