Greenway Nissan Of Brunswick

Worst experience I took my Nissan in for a sound it was making when it sat for a while like 8 hrs or so and they told me they never heard the sound, but fixed two reca I took my Nissan in for a sound it was making when it sat for a while like 8 hrs or so and they told me they never heard the sound, but fixed two recalls so I went to pick it up and they tried to charge me a fee for the diagnostic test after they said it was free because it was a recall and my car is well under warranty, so the lady tried to call the person who was in charge over my car service and no answer because at this point it’s 5:45 and they closed at 6 so she then said they would call tomorrow if I owed anything after that she had to look for my keys for 5 minutes before returning them to me. I finally got in my car and the next morning I head to work it still makes the same noise. Called them and took it back up to the place and they again after my car being there over night and all the next day said there was no problem. So the next day I was late to work because I had to go crank my car for them to hear the noise when I know they heard it twice before, but this time they couldn’t deny because I was sitting right there when the noise started right after I cranked it for them. They then called at 5 pm and said they found the problem and would order the part and it could be in the next day. I told them I had been without my ride for 4 days and I needed a loaner , they said they didn’t do that any more when it was in my contract for the extra warranty I bought on the car. Finally I had enough because tomorrow makes 5 days without my car, I called the warranty place ,then went to Nissan and talked to a service manager who said my car would be fixed by tomorrow or I would get a loaner. Such a headache when the problem should have been fixed the first time I took it up there. More

Very accommodating & knowledgeable. Enjoyed visit Service visit was very enjoyable. Teddy was knowledgeable about tires and prices. He worked well with service tech about my requests. Staff was very a Service visit was very enjoyable. Teddy was knowledgeable about tires and prices. He worked well with service tech about my requests. Staff was very accommodating. I will go back for service again when needed More

Amazing as always I drive 68 miles once a month to have my vehicle serviced here because the employees are awesome and always make sure I’m taken care of even in emerge I drive 68 miles once a month to have my vehicle serviced here because the employees are awesome and always make sure I’m taken care of even in emergency last minute situations / wouldn’t use any other place! More

Oil Change Took vehicle in to have oil changed. Was assigned to Danniel but helped by someone else. He was not familiar with the process. Not good. Took vehicle in to have oil changed. Was assigned to Danniel but helped by someone else. He was not familiar with the process. Not good. More

extremely unprofessional Drove 4 hrs to see a car I had an appointment to see found 2 inches of water behind drivers seat which didn’t function plus many scuffs and dents on a Drove 4 hrs to see a car I had an appointment to see found 2 inches of water behind drivers seat which didn’t function plus many scuffs and dents on a convertible that was rated excellent condition More

Great The service department was great and very fast. Everyone in th service department was so friendly and helpful and i will definitely be coming back The service department was great and very fast. Everyone in th service department was so friendly and helpful and i will definitely be coming back More

Ms. Danielle Baggett was amazing and kept me informed throughout the entire process. She deserves a special recognition from Nissan for exceptional work and customer service. and kept me informed throughout the entire process. She deserves a special recognition from Nissan for exceptional work and customer service. More

Everything Awesome ! Cozy and clean environment. Personable staff. Everyone had a smile ready for the day. Thank you so much Awesome Nissan for the experience and service Cozy and clean environment. Personable staff. Everyone had a smile ready for the day. Thank you so much Awesome Nissan for the experience and service provided ! More

Air conditioner issues My experience with Danielle at the Service center at Awesome Nissan of Brunswick unfortunately has been twice in the last two months. Danielle was ver My experience with Danielle at the Service center at Awesome Nissan of Brunswick unfortunately has been twice in the last two months. Danielle was very pleasant and helpful both times. My first trip there was Friday before the 4th of July. I got in and out with my car's air conditioning system discharged and recharged. Leaving with cool air and a diagnosis and cost of the repair should I need to get it fixed. Ended up that vehicle was totaled. I came to Awesome Nissan because Matt Danielson and Tiara were so pleasant while I was waiting. I purchased a used vehicle and the air conditioning system failed before I made my first payment. Again Danielle was very pleasant and helpful. Ed the sales manager paid for the repair. Matt worked with me and got me a loaner vehicle from the dealership. This all helped me with being able to go home and not be without transportation while my new used car was being repaired which was done in one day. More

Air conditioner compressor was replaced it's still not running well waiting on a part waiting for a call back and it has been two and a half weeks no call was replaced it's still not running well waiting on a part waiting for a call back and it has been two and a half weeks no call More