Greenwich Ford

After making a "VIP" appointment and being offered *at least 2,000* over kelly blue book, I drove 90 minutes with the expressed purpose of trading in my vehicle and test driving and hopefully purchasing o least 2,000* over kelly blue book, I drove 90 minutes with the expressed purpose of trading in my vehicle and test driving and hopefully purchasing on new Ford Bronco. From the moment I entered the dealership I was treated like an annoyance. After inspecting my vehicle and "talking to the manger" an hour later the salesperson, Jay, wouldn't even name a trade in number. A complete and total waste of my afternoon. This is clearly a dealership that will use deceptive marketing practices to get you in the door and doesn't care about much else. Buyer beware. More

Easy process Brandon was amazing to deal with! ! Highly recommend! Will be coming back again. ! Highly recommend! Will be coming back again. More

They explained themselves. Amy Burns was exceptionally helpful. Worked with me on issues.Tyler was very informative on all the paperwork and knowledgeable in his job Amy Burns was exceptionally helpful. Worked with me on issues.Tyler was very informative on all the paperwork and knowledgeable in his job More

Greenwich Ford staff was very friendly, I have worked with The service department from the previous owner for many years. They got my vehicle in an out as I waited for my service to be completed. with The service department from the previous owner for many years. They got my vehicle in an out as I waited for my service to be completed. More

Took a month to get into vehicle and the owner Jason calling me to comeback over and my second time took me calling every day to see what’s going on my opinion is Jason is the only one there that has an calling me to comeback over and my second time took me calling every day to see what’s going on my opinion is Jason is the only one there that has any common sense and brain More

Everyone at the dealership were excellent and attentive! Will always recommend their service. It was innovative and painless to deal with them, especially Tyler, Craig and Jason. Will always recommend their service. It was innovative and painless to deal with them, especially Tyler, Craig and Jason. More

Helpful staff Completed work on time and for the quoted price. DID NOT have all parts needed to complete pre-arranged work. price. DID NOT have all parts needed to complete pre-arranged work. More

Very professional. Diagnosed issue and I followed up on Very professional. Diagnosed issue and I followed up on another website to verify.. They were "spot on" with diagnosis. I will travel 45 minutes, a Very professional. Diagnosed issue and I followed up on another website to verify.. They were "spot on" with diagnosis. I will travel 45 minutes, as opposes to 10 minutes locally, to use this service depart6 More

They were prompt and very helpful in the service department. The customer service was great! I would recommend service there to friends. department. The customer service was great! I would recommend service there to friends. More

It worked out very well .But i would not buy a vehicle from greenwich ford. from greenwich ford. More