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Greg Lair GMC

Amarillo, TX

4.7
372 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
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16200 Interstate 27

Amarillo, TX

79015

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Showing 373 reviews

April 25, 2012

I brought my 03 Grand Am in last month for the third time in 18 months.The same problem was wrong but this time it it was on a different cylinder.I told Sean I thought that the head was a bad casting.He told More

by keeble512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Buttram
Apr 25, 2012 -

Greg Lair GMC responded

Dear Mr. Keeble, Thank you so much for the kind comments. Even though we didn't sell you the car, we are honored to get to work on it. I am sorry about the tough road you're on, please let me know if we can ever help you again! Sincerely, Danny

April 10, 2012

Sean is my "go-to guy" at Greg Lair Service Department. He is always friendly, welcoming, and gives understandable explanations. He really took care of the problem i had while driving down to More

by Ginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gregory
Apr 25, 2012 -

Greg Lair GMC responded

Thank you for your kind comments! We work really hard to not only satisfy our customers, but to go the extra mile! Great reviews like this really let people know about our service! Thanks again and please let me know if we can help in any way in the future. Sincerely, Danny B

March 31, 2012

From the moment we walked into Greg Lair dealership Jeff Sherrill greeted us with a smile and made us feel very welcomed. He was patient and very understanding. We would recommend this dealership to anyo More

by Hornets2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 30, 2012

I WENT TO GREG LAIR BECAUSE I KNEW THEY WOULDN'T TREAT ME DIFFERENT .... OTHER DEALERS I HAVE TAKEN MY BROTHER IN LAW WITH ME TO GET THE BEST DEAL. JEFF (AS WELL AS THE OTHER STAFF) WAS WONDERFUL, IT WAS AL More

by CATS1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF SHERRILL
Mar 31, 2012 -

Greg Lair GMC responded

Thank you for the kind review, Cathy. I am extremely happy for you and know you are going to love your Sierra. I wish all my customers were as pleasant as you and I will think of you every day I pass by Nationwide on my way to work. It's comforting knowing Texans are helping the Yanks in NY - lol. Have a great April !!! Jeff

March 30, 2012

Jeff was very helpful. The whole experience was great wouldn't change a thing. Jeff and the other salesman were very helpful. And very knowledgeable. More

by Larry ramaekers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sherrill
Mar 31, 2012 -

Greg Lair GMC responded

Thank you, Larry, for being a great customer and new friend. I enjoyed the process and will eat more beef than ever now - lol. Have a prosperous year at Timeline !!!

Apr 01, 2012 -

Greg Lair GMC responded

Thank you for your kind words and your business. -Danny Benites, General Manager

March 26, 2012

I visited Greg Lair resently for some service work.I went to Greg Lair because I had delt with Sean Buttrom on 2 new cars one witch I am curently driveing.Sean is the best persion I have ever delt with in th More

by roachesandhollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Buttram
February 25, 2012

I had just begun looking for a new used car and seen a car of interest at Greg Lair. I called the dealership and my call was transferred to Jeff (wish I remembered his last name). Jeff was friendly and v More

by jerryfaltinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
February 11, 2012

Very friendly staff that made buying a car a pain free experience. We ere able to work together and come together with a final deal that made me very happy. I have recommended them to my friends and famil More

by CDM806
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Argo
December 19, 2011

Had my truck only 3 months before it broke down. Took it in to get worked on and it was 2 days before I heard back from them. I had to call them to find out what was going on.I asked for a loaner car and th More

by mad wd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
Feb 25, 2012 -

Greg Lair GMC responded

I have made several unsuccesful attempts to contact you regarding your experience here at Greg Lair. We make mistakes sometimes and when we do, we want very badly to make up for them. I would still love to talk to you about some ideas I have to more than make up for our part in this. In this business, it's not if we make a mistake, it's when we do, how do we make it right. That is what I am trying hard to do. Please contact me here at the dealership or respond to one of the emails that I have sent. Looking forward to making this right. Danny

April 10, 2011

Overall the experience I had at Greg lair was excellent. I found a 2007 GMC Sierra with low mileage and in excellent condition overall. The thing that surprised me most was the price as compared to other si More

by mkneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Briscoe
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