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Greg Lair GMC

Amarillo, TX

4.7
372 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
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16200 Interstate 27

Amarillo, TX

79015

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Showing 372 reviews

September 24, 2026

Darrick was very good at communicating in a timely manner. He was professional and made sure we didn’t have more work than needed to be done. More

by eaturner27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Greg Lair GMC responded

Thank you for your feedback! We're glad to hear that Darrick provided excellent communication and professionalism during your experience at Greg Lair GMC. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We hope to assist you again in the future! Best, The Greg Lair GMC Team

September 22, 2026

I have never been satisfied with the service received at Greg Lair. Buyer beware the customer service in the Service Department is lacking communication More

by Pmcwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Greg Lair GMC responded

Thank you for your feedback. We understand your concerns regarding the communication in our Service Department. At Greg Lair GMC, we strive to provide the best possible service, and your experience is important to us. We encourage you to reach out directly so we can discuss your concerns in greater detail and improve your experience. Your satisfaction is our priority, and we appreciate you bringing this to our attention. Best, The Greg Lair GMC Team

September 22, 2026

Was very fast and done a nice job I was in and out so fast More

by rap79107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Greg Lair GMC responded

Thank you for your fantastic review, Rap! We're thrilled to hear that you had a quick and efficient experience at Greg Lair GMC. Our team works hard to ensure our customers are satisfied. We look forward to seeing you again next time! Best, The Greg Lair GMC Team

September 21, 2026

They had a huge selection of vehicles. The sales team were professionals. They answered every question I had. More

by jimmymyers
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Jimmy! We’re happy to hear that you found our selection of vehicles extensive and that our sales team provided you with professional service. We appreciate your feedback and hope to see you again at Greg Lair GMC soon! Best, The Greg Lair GMC Team

September 19, 2026

Great employees, great service, organized appointments so that waiting is usually a minimum or less time. More

by sally.lair50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Lair
Sep 19, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Sally! We truly appreciate your kind words about our employees and the service you received at Greg Lair GMC. It's great to hear that our organized appointments made your experience more efficient. We look forward to serving you again in the future! Best, The Greg Lair GMC Team

September 19, 2026

The service team at Greg Lair have been wonderful with the repairs on my Acadia. More

by alysia.fulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Alysia! We’re thrilled to hear that our service team at Greg Lair GMC has provided wonderful care for your GMC Acadia. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 16, 2026

Always a very good experience when I take my vehicles in for service. They always keep you informed if it will take a little longer. I would recommend Greg Lair to everybody I know. More

by sonnymain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Greg Lair GMC responded

Thank you for your review, Sonny! We appreciate your kind words and are happy to hear you always have a great experience with our service team at Greg Lair GMC. Your recommendation means a lot to us. We look forward to assisting you again! Best, The Greg Lair GMC Team

September 15, 2026

Prompt courteous service and the sales dept is great! I feel confident they will take care of me. More

by david_reagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Greg Lair GMC responded

Thank you for your kind words, David! We're pleased to hear that you had a positive experience with our service department at Greg Lair GMC. Your confidence in us means a lot, and we look forward to taking care of you in the future. Please don't hesitate to visit us again! Best, The Greg Lair GMC Team

September 14, 2026

Derrick got my pickup in and out as promised . He kept me informed.The repair to my brakes seem to be very good. More

by artypratt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Greg Lair GMC responded

Thank you for your review, Arty! We're thrilled to hear that Derrick got your pickup in and out as promised and kept you informed throughout the process. It's great to know that the brake repair on your pickup seems to be very good. We appreciate your trust in Greg Lair GMC and look forward to assisting you again in the future! Best, The Greg Lair GMC Team

September 14, 2026

This dealership has treated us fairly and courteously! I would recommend them to anybody searching for a vehicle. More

by roberson2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Greg Lair GMC responded

Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you felt treated fairly and courteously at Greg Lair GMC. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

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