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Greg May Honda - Service Center

Waco, TX

4.6
1,900 Reviews

1,900 Reviews of Greg May Honda - Service Center

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June 20, 2019

Excellent Very good service in the service department. Dont remember the girls names but very professional and nice. The experience was not bad at all. Than More

by JENNER.920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Unknown
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review Jenner.920!

June 20, 2019

Great service Went in for a diagnostic, they were able to let me know that my starter was the issue. They were able to quickly replace the part same day. ALLEN wa More

by ADROSENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in service
Jul 02, 2019 -

Greg May Honda responded

Adrosenstein, there's nothing as inconvenient as a unexpected mechanical failure, and we are glad to hear that we were able to get your vehicle repaired and back on the road! Thanks for the review!

June 19, 2019

Aim to Please...Satisfied I appreciated that they were able to squeeze me in, even though they were really busy. It was a relief for me since I had a scheduled appt out of town More

by GRAPAD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith, Allen
Jul 02, 2019 -

Greg May Honda responded

Grapad01, we do our best to accommodate our walk in customers, because we understand that you're not always going to be able to have an appointment set. We're glad to hear that we got you handled! Thanks for the review!

June 19, 2019

Greg May Honda We have dealt with this dealership for our last three vehicles and have had excellent experience. We have been treated fairly with all three purchase More

by zuchains
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in service Department
Jul 02, 2019 -

Greg May Honda responded

Zuchains, thank you for purchasing three vehicles from Greg May Honda! We sincerely appreciate your business, and thank you for the review!

June 17, 2019

Great Service, Waited a little too long Had to have a tire replaced. Had to make two 70-mile trips, which was inconvenient but I'm used to that because I live in a small town. I made an appo More

by tryan0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Greg May Honda responded

Tryan0808, we do our best to keep the most commonly needed tires in stock, and we apologize that we didn't inform you we didn't have the needed tire in stock before you made the trip over. We will be sure to address this issue with all of our service personnel to prevent anyone having an experience like that in the future. Thank you for the review, and for bringing this to our attention!

June 17, 2019

Excellant Never have any issues. Everything done in timely fashion.always review everything of service work done. Never any hidden charges.Can say the same abou More

by wl50sl54ll92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. R.
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review of your experiences here at Greg May Honda!

June 15, 2019

The wait was just right! even though there was only one fellow working on vehicles yesterday, the car was maintained in fairly short order and we were very pleased with Allen More

by MLB627JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in the service department.
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review!

June 15, 2019

Oil change tire rotation I just wish that map up-dating could be done at service center rather than have to email company, receive usb in mail and then wait 4 hours for it to More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review Anna!

June 13, 2019

Very Accommodating! Very busy day for them but still did my oil change quickly. Madison and Jonathan are 2 extremely efficient at their job performance as well as Frank a More

by georginadschwinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison and Jonathan
Jul 02, 2019 -

Greg May Honda responded

Thank you for the review Ms. Schwinn! We all enjoy seeing you every time you come in and visit us!

June 12, 2019

Always great service Easy to make appointments online. Friendly staff and quality service. I appreciate how they call to let me know exactly what's going on before they be More

by JESS_SHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Hale
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