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Gregg Orr Cadillac of Hot Springs
Hot Springs, AR
185 Reviews
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185 Reviews of Gregg Orr Cadillac of Hot Springs
October 23, 2017
Exceeded my expectations! They did the best they could with my trade-in, and went above and beyond to make sure that I was happy with my purchase. I couldn't be more pleased wi They did the best they could with my trade-in, and went above and beyond to make sure that I was happy with my purchase. I couldn't be more pleased with the service I received and my new ride! More
by steph_us_03
Employees Worked With
Daniel Mann, Michael Norton, Robert Hortman
Helpful October 23, 2017
Fantastic buying experience!!! I found a used vehicle on cargurus.com that I was interested in, so I called Orr Cadillac to see if it was still available. I spoke with Justin, he wa I found a used vehicle on cargurus.com that I was interested in, so I called Orr Cadillac to see if it was still available. I spoke with Justin, he was very knowledgeable and helpful. Upon arriving at the dealership I was met by Justin who introduced me to Steve Hanke who then took over the transaction. Steve is a very personable guy and informative salesman. After test driving the automobile and deciding I wanted to purchase it, I was introduced to Robert in finance. Robert took care of all the loan paperwork and thoroughly explained each step of the process. After leaving the dealership, Robert called to inform me he had found a lower rate which would save me some money, he even offered to have a driver to bring the paperwork to my home for me to sign. I ended up returning to the dealership to sign the paperwork and Steve offered to pay for my gas! Even though this was not a high dollar purchase, I was treated with the utmost dignity and respect by each and every person I met at Orr Cadillac. Overall, I would highly recommend doing business with this dealership! More
by Elviseva
Employees Worked With
Justin - Manager, Robert Hortman, Steve Hanke
October 22, 2017
They financed us when no one else would. For three months we tried to buy a car with a good job and good pay but no one would Finance us because my husband is a foreigner. These guys got the For three months we tried to buy a car with a good job and good pay but no one would Finance us because my husband is a foreigner. These guys got the financing we needed at the price we wanted! They were awesome! More
by Sle
Employees Worked With
Michael Norton, Bennie Hazen, Mike Williams
October 21, 2017
Smooth! Great truck we purchased...our salesman Daniel Mann did a fantastic job of getting the right vehicle for my son's first vehicle purchase. He worked ha Great truck we purchased...our salesman Daniel Mann did a fantastic job of getting the right vehicle for my son's first vehicle purchase. He worked hard to get him the best deal possible! Thanks Daniel!! More
by ❤it
Employees Worked With
Daniel Mann, Robert Hortman
October 19, 2017
BOUGHT MY FAMILY CAR I have been looking for a 3rd row vehicle that had everything I was looking for in a vehicle. Daniel Mann found that for me at ORR Cadillac. A Chevro I have been looking for a 3rd row vehicle that had everything I was looking for in a vehicle. Daniel Mann found that for me at ORR Cadillac. A Chevrolet Traverse. This is the 2nd car I have bought from ORR Cadillac. I would recommend the dealership to anyone. They will do what they need in order to get you in the vehicle you want. If you are shopping for a new vehicle go by ask for Daniel Mann and let him work with you on getting ttbe vehicle you want. More
by pmorgan
Employees Worked With
Daniel Mann
October 19, 2017
We will never vehicle shop anywhere but Orr Cadillac of HS We arrived at the dealership to browse for a luxury SUV, with no intention of making a purchase right away. We were greeted by Bennie Hazen who paid We arrived at the dealership to browse for a luxury SUV, with no intention of making a purchase right away. We were greeted by Bennie Hazen who paid sincere attention to our interests. After looking at several vehicles, Bennie recommended we look at the Cadillac SRX for comparison. We fell in love with the vehicle right away, but were still hesitant to purchase unless we found exactly what we wanted. Bennie (and Allen) went to work scouring their inventory and came across what looked like a perfect fit in a vehicle located in Shreveport. Allen made several calls to the dealership to get details of the vehicle. We agreed to purchase as long as it was as nice as described, so Allen had the vehicle delivered to Orr Cadillac in Hot Springs. When it arrived, there were a few minor imperfections that were not articulated by the Shreveport dealership, but Allen and Bennie assured us they would make repairs so that the vehicle was perfect. We encountered a few delays, but everyone at Orr in Hot Springs was extremely helpful and attentive to our concerns and we are overwhelmingly pleased with our purchase. Bennie, Allen, and the Orr Hot Springs General Manager provided us with the best car buying experience we've ever had and we will definitely refer all our friends, as well as conduct all future car buying needs with them! More
by willandlisa
Employees Worked With
Allen (manager) and the dealership GM., Robert Hortman, Bennie Hazen
October 15, 2017
Persistent and helpful I first saw the vehicle online. After emailing an inquiry I received two calls from Daniel and Bennie within an hour. They stayed in contact all week I first saw the vehicle online. After emailing an inquiry I received two calls from Daniel and Bennie within an hour. They stayed in contact all week until I could make the trip on the weekend. I appreciate their work. They were quick to respond to questions. The front speakers don't work and after explaining how much of a pain it is to buy something broken that Alan was willing to slightly work with me. Still, I wish they had a better solution and I could drive away knowing I'm not responsible for fixing it. I'm afraid that this being one of their cheapest cars the speaker issue probably wasn't very high on their priority. At the end of the day besides the radio, the car looks great, everyone was kind and helpful. I would recommend this place to anyone. I'll follow up this review in a couple weeks to reinforce or change my stance. More
by Real
Employees Worked With
Alan Winkle, Daniel Fitzpatrick, Bennie Hazen
October 15, 2017
Bennie was great ! He got the cadillac I wanted! Bennie,and the orr team was great! He make sure the customer got the right price for the vehicle I wanted. Very caring through out sale precess! Danny Bennie,and the orr team was great! He make sure the customer got the right price for the vehicle I wanted. Very caring through out sale precess! Danny was great also he describe the vehicle futures,and safety for the driver, and he took care of me through the sale experience also! Justin made sure my credits to the creditors were correct he did a fantastic job! Mike did also do great on my purchase making sure everthing was correct before,and after the sale! The best guy's on the orr's cadillac winning team! Tony! If you need to purchace a suv,truck,car ,and a van come to orr family they take care of you sale ,and service can't be beat! More
by santanio cadillac cts
Employees Worked With
Mike. Norton, Justin Hill, Daniel Fitzpatrick, Bennie Hazen
October 13, 2017
Superior Service I am so thankful to Orr Cadillac of Hot Springs and my sales Rep Daniel Mann for Getting me into the car I've always wanted!!! The staff is exceptio I am so thankful to Orr Cadillac of Hot Springs and my sales Rep Daniel Mann for Getting me into the car I've always wanted!!! The staff is exceptionally friendly and exceptionally professional I have bought many cars in the past and Orr Cadillac of Hot Springs has given me by far my best car buying experience!!! I would highly recommend if you're looking for a vehicle go down and speak to Daniel Mann!!! Thank you so much to the crew at Orr Cadillac!! I am one happy girl !!!!!!! More
by Fusha1
Employees Worked With
Daniel Mann
October 13, 2017
Great people! All the guys there were very polite and helpful in getting us this vehicle right. Daniel our salesman was top notch, probably the best guy there. Woul All the guys there were very polite and helpful in getting us this vehicle right. Daniel our salesman was top notch, probably the best guy there. Wouldn't have it any other way. Way to go Cadillac. More
by TLee1017
Employees Worked With
Daniel Mann, Alan Winkle, Robert Hortman
