Gregg Young Abrams

Accurate, thorough, supportive, helpful, Julie Gordon wonderful, good variety of vehicles to choose from, great trade in price. wonderful, good variety of vehicles to choose from, great trade in price. More

Danney in the shop was excellent with communicating what was going on with my Jeep and was quick to resolve any issues that came up while I was there was going on with my Jeep and was quick to resolve any issues that came up while I was there More

The area was cean. Help was pleasant, the extra insurance offer should have been settled the first time asked and answered. Help was pleasant, the extra insurance offer should have been settled the first time asked and answered. More

I was 15 minutes late for my appointment due to road construction but the service department worked my Jeep in so I did not have to reschedule. I very appreciated their consideration. Staff showed me th construction but the service department worked my Jeep in so I did not have to reschedule. I very appreciated their consideration. Staff showed me the dirty cabin and engine filters when asking if I wanted to have them changed. Again, very much appreciated. More

We were heading home-a 1500 mile trek after being in the UP for 5 weeks Had been having truck issues for weeks. The service department worked us in, found the issue and fixed it. We started looking at a new UP for 5 weeks Had been having truck issues for weeks. The service department worked us in, found the issue and fixed it. We started looking at a new truck. Ended up trading our 16 yr old truck for a 2025. From the service manager, to the technician, to the finance manager, to the used car dealer, to the salesman-could not have asked for nicer people to work with. Can’t say enough good things about everyone at the dealership. It was a refreshing change after Riverside Dodge in Escanaba where we had been staying would not help us at all. More

Great service. The wait time was right on par with the service provided (oil change). The wait time was right on par with the service provided (oil change). More

The work was good, the timelessness was not good and communication was not very good. communication was not very good. More

Great customer service. Very helpful finding me a loan for my new vehicle at a price I could afford. Very helpful finding me a loan for my new vehicle at a price I could afford. More

Hammer and the boys at Chrysler world are top notch and made things smooth and easy to get everything wrapped up made things smooth and easy to get everything wrapped up More

The hidden fees on our vehicle purchase were surprising. The vehicle was advertised as "dealer certified" at $23,900. Yet there was a $2000 add on and we actually had to pay for the certification. That The vehicle was advertised as "dealer certified" at $23,900. Yet there was a $2000 add on and we actually had to pay for the certification. That and other fees were just ridiculous. Other dealers we have bought from in the area (Bergstrom and Gandrud) offered fair and upfront pricing which included everything. You advertised a price of 23,900 but with all the other stuff it was 31K out the door. This is unacceptable. We have never felt more taken advantage of at a dealership, and will not only not purchase another vehicle from you, but will recommend people go elsewhere whenever we are asked. Even the people in the office commented when we complained about the lack of transparency that "we hear this sometimes". Overall, very disappointed. Would have preferred we backed out but had put money down and promised our son the vehicle. Seemed to be dishonest and misleading. More