Gregg Young Chevrolet Inc.
Omaha, NE
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Same mistake, over and over and over.. While the service managers were always friendly & helpful, the diesel mechanic just couldn't manage to remember to put the cap back on the DEF tank af While the service managers were always friendly & helpful, the diesel mechanic just couldn't manage to remember to put the cap back on the DEF tank after he filled it. Happened three times. THREE TIMES! The first time, the mistake caused DEF fluid to spew all over the engine bay and for the tank to get low before it should. The dealership did refill the tank at no charge on that one. On the two subsequent occurrences, I actually checked the cap BEFORE I drove out of the dealership. On the second occasion, I showed the service manager and he promised to notify the mechanic and correct the problem. The third time was my last trip to Greg Young. If they can't get something as simple as a filler cap replaced, what else did they screw up? More
service dept Trent is very efficient at interacting with me as a customer. And I never have to wait long for an explanation on what the issue is when I have a ser Trent is very efficient at interacting with me as a customer. And I never have to wait long for an explanation on what the issue is when I have a service problem. More
Gregg young = the standard for customer service. I had been to numerous dealerships over the course of a month searching for a new truck, having no luck whatsoever. Beyond havin a hard time with fina I had been to numerous dealerships over the course of a month searching for a new truck, having no luck whatsoever. Beyond havin a hard time with financing, I have absolutely no free time from work, but two days after I spoke with Mike Quattrocchi, I drove my new truck off the lot. I’m very impressed with how straightforward and hard working they are to make the process easy and efficient for their customers, and I have no doubt that I will be going back in years to come. More
Problem addressed by service personnel. I appreciated their willingness to show some concern over a problem had and they (Josh) took the time to contact me about my concern and did show some I appreciated their willingness to show some concern over a problem had and they (Josh) took the time to contact me about my concern and did show some flexibility in the matter. More
Excellent Trent's service was excellent service was fast got my car back the same day. I like your late hours for us who work 8-5. Trent's service was excellent service was fast got my car back the same day. I like your late hours for us who work 8-5. More
Employees Make the Difference It's the employees that set Greg Young Chevrolet apart from other dealerships. The sales person, Steve Nick (who seemed more like a consultant than a It's the employees that set Greg Young Chevrolet apart from other dealerships. The sales person, Steve Nick (who seemed more like a consultant than a seller), and Trent, the Service Writer, who takes the time to carefully explain sometimes complex issues, make recommendations that are best for me. The first decision I make when deciding if I want to shop somewhere is, "Do I want to do business with this person?" The second decision is, "Do I want to do business with this company?" Yes! To both questions. More
Not honest Couldn’t match internet price! Drove 30 minutes to look at a truck that was sold the day before! Just terrible! Will never buy from them! Couldn’t match internet price! Drove 30 minutes to look at a truck that was sold the day before! Just terrible! Will never buy from them! More
. alignment had impala in 3 times for alignment to eliminate of right pull no luck, no answer to on line message expect better reply to problem had impala in 3 times for alignment to eliminate of right pull no luck, no answer to on line message expect better reply to problem More
Brand new car Blake is a wonderful salesman very helpful and kind polite and courteous he made the expreariance of buying my first brand new car peaceful and at ea Blake is a wonderful salesman very helpful and kind polite and courteous he made the expreariance of buying my first brand new car peaceful and at ease he made me feel like family THANK YOU BLAKE !!! 😀 More
Awesome experience This was my second time purchasing from Gregg Young, first time purchasing on my own. Both times I had a great experience. Dave Kucera in the sales de This was my second time purchasing from Gregg Young, first time purchasing on my own. Both times I had a great experience. Dave Kucera in the sales department, was very nice and helpful. He was able to meet every request I had, and got me into a great vehicle, with zero pressure towards buying. I would recommend Dave, and anyone else at Gregg Young to anyone I know looking to purchase a vehicle. More