Gregoris Subaru - Service Center

Great experience! ! Professional, friendly and car was serviced in a timely manner!! Customer service rep explained everything in detail. Best dealership out there!! ! Professional, friendly and car was serviced in a timely manner!! Customer service rep explained everything in detail. Best dealership out there!! More

I’ve been coming back to Gregoris Subaru for 8 years now. Their salesmanship and maintenance have always been great, that’s why I keep coming back here. Great customer service. Their salesmanship and maintenance have always been great, that’s why I keep coming back here. Great customer service. More

The service that they provide is outstanding. They honored the schedule time, fixed the car in a reasonable time and everything is working as good as new. honored the schedule time, fixed the car in a reasonable time and everything is working as good as new. More

Friendly professional staff. Great customer service. The work that was done was finished in a timely matter . The establishment is a clean and safe environment. Highly recommended them. work that was done was finished in a timely matter . The establishment is a clean and safe environment. Highly recommended them. More

Very responsible to do there job. Service providers and knowledgeable and very courteous. They also placed windshield moulding to proper place. Overall dealership is recommendable. knowledgeable and very courteous. They also placed windshield moulding to proper place. Overall dealership is recommendable. More

You cannot leave no stars, so I had to give then one My wife went there to have an oil consumption test performed. Excessive oil consumption is a known problem with the EJ25 engine, and there is an exte My wife went there to have an oil consumption test performed. Excessive oil consumption is a known problem with the EJ25 engine, and there is an extended warranty on it. The service manager refused to do it, giving excuses such as "car is high mileage", "there's all these leaks", "it's your first time here" and so on. They weren't shy about trying to upsell her stuff she didn't need, though. I changed the oil, cleaned the engine top and bottom, took pictures and drove 1,200 miles, the distance prescribed in the service bulletin, before returning to have the oil consumption test done a week later. Took photos before returning which showed no leaks. Service manager once again refused to perform the test, again stating there are leaks but refused to point them out to me. At one point he whined: "Do you know how much I make on an engine job?" (Hint: not much, as it is a warranty repair). I am now contacting Subaru of America. In one way, I am actually grateful to that service manager. I'm due to replace two cars in 2021, and add a fourth in 2022. His crass unprofessionalism and his unwillingness to do the job convinced me to take my business elsewhere. Probably saved me some headaches later on. More

Everyone was cordial and I was taken care of within a reasonable amount of time. Nice people. I was in just for an inspection and expected to wait longer. That was not the case. reasonable amount of time. Nice people. I was in just for an inspection and expected to wait longer. That was not the case. More

Scammers, crooks and thieves! Stay away !!!! Terrible! Terrible! Terrible! Outdated , overpriced and unprofessional! The service department will con you into services you don’t need in order Terrible! Terrible! Terrible! Outdated , overpriced and unprofessional! The service department will con you into services you don’t need in order to make a dollar. Do yourself a favor read the reviews as they are true and bring your vehicle to a reputable dealership . . More

The worst, by far! I made an appointment for my 2018 Forester to fix the air-conditioning that stopped working and an oil oil change. In addition, the head unit on these I made an appointment for my 2018 Forester to fix the air-conditioning that stopped working and an oil oil change. In addition, the head unit on these cars does not allow the user's cell phones to be connected and a service bulletin for replacement was issued by the manufacturer. I was advised the the mechanic who takes care of the a/c was not there and I would have to leave the car or make another appointment. I asked if the head unit (the 7" Starlink) could be replaced as per the Service Bulletin issued by the company, and the service manager stated that it is up to the mechanic to determine the course of action and I should leave the car. Of course, Gregoris offers no loaner cars or car service to public transportation. You are on your own. KEEP AWAY!!! More

Why All Negativities? I have been going to this Dealership and have my Subaru Outback 3.5R Serviced. I just want to say, Service is always GREAT! Thanks I have been going to this Dealership and have my Subaru Outback 3.5R Serviced. I just want to say, Service is always GREAT! Thanks More