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Greiner Ford Lincoln - Service Center

Casper, WY

4.7
152 Reviews

152 Reviews of Greiner Ford Lincoln - Service Center

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September 17, 2024

Josh, and his group in service take good care of my vehicles and always get it done in time! More

by tjmahrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Washut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Greiner Ford of Casper responded

Thank you for choosing Greiner Ford of Casper! We will be sure to pass along your kudos to Josh and the team. Stop by and see us if you ever need anything else.

August 29, 2024

They stand by their work. If for some reason you're not 100% satisfied with your service experience they will do their best to make it right. More

by jasonapo455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Greiner
Aug 29, 2024 -

Greiner Ford of Casper responded

Thank you for recognizing our commitment to customer satisfaction at Greiner Ford of Casper. We appreciate your feedback and are always here to ensure a great service experience!

August 19, 2024

They do quality work and always accommodate in service. Ryan a service writer is amazing. More

by Dmealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Greiner Ford of Casper responded

Thank you for the review! We will be sure to pass along your kudos to Ryan!

August 13, 2024

I am very pleased with the service advisor and service manager we have been working with. More

by t.twnsnd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua McGurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Greiner Ford of Casper responded

Thank you for the review. Until next time, safe travels!

July 20, 2024

I have used Greiner Ford for service several times. They make an effort to provide excellent service. They have had a few things go wrong with the work but went out of their way to correct the problem More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Greiner Ford of Casper responded

Jim, we appreciate your continued trust in Greiner Ford of Casper and are glad to hear our team has been dedicated to making things right. Thanks for the feedback!

May 04, 2024

The service technician "could not figure out" how to lift my 2023 F250 service truck to complete the requested tire rotation. Yikes! I wonder if they knew how to do the oil change? If you work at the Ford More

by BMG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorien Baldo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure of advisor name
May 07, 2024 -

Greiner Ford of Casper responded

Hello. Thank you for sharing your recent experience with the tire rotation on your F250 service truck. Your feedback is valuable for improving our training in this area. If you'd like to discuss further or have any other concerns, please don't hesitate to reach out to me directly. Josh McGurn - Service Manager - 307-261-3722

April 24, 2024

The service department is very great. They go above and beyond to ensure great customer service. More

by Chandlerkaitlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua McGurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Greiner Ford of Casper responded

Thank you for choosing Greiner Ford of Casper! Above and beyond is our standard. It was a pleasure assisting you and your vehicle in our service center. Until next time, safe travels!

April 13, 2024

The service in the collision department is excellent I was having a difficult time with the insurance adjuster and Rick totally took care of the problem, I am totally graceful. More

by Nancy Madura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Rick" Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Greiner Ford of Casper responded

Nancy, we're glad to know Rick and our collision department at Greiner Ford of Casper were able to assist you during a difficult time. Come visit our team again soon!

April 12, 2024

Amazing work I will definitely be back my truck looks better than it ever has before More

by billyclarksoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Farrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Rick" Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Skaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Buckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Greiner Ford of Casper responded

Thank you for choosing Greiner Ford of Casper. It was a pleasure servicing your truck. Until next time, safe travels!

March 31, 2024

Good quality work. The work was done in the time frame promised. I have used Greiner for all maintenance work for 45 years. Never had a problem. More

by gsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Washut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Greiner Ford of Casper responded

We're glad to know that you've trusted Greiner Ford of Casper for all your maintenance needs over the years. Thank you for sharing your positive experience with us, we look forward to continuing our service in the future!

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