Back

Greiner Ford Lincoln - Service Center

Casper, WY

4.7
152 Reviews

152 Reviews of Greiner Ford Lincoln - Service Center

Sort by
January 09, 2024

Great place, clean, friendly staff! ! People were knowledgeable and service was quick and efficient. Great job More

by goodsirknight22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Brodrecht, Andrew Savoy
Jan 10, 2024 -

Greiner Ford of Casper responded

We're glad to know you found our team knowledgeable and efficient at Greiner Ford of Casper. Thanks for the positive feedback on our clean facilities and friendly staff. We hope to serve you again for your automotive needs in the future.

January 05, 2024

I scheduled my 2023 Bronco for its first service with Dorien.He was very polite and easy to work with. My vehicle was ready to pick up when I got off from work. Thanks great job More

by 307Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorien Baldo
Jan 05, 2024 -

Greiner Ford of Casper responded

We're glad to know that Dorien and our team at Greiner Ford of Casper made your first service experience a smooth one. Thanks for trusting us with your 2023 Bronco, we appreciate the feedback. Come visit our team again soon!

January 03, 2024

Had the mobile service tech come to my home to address a recall on my 2023 Explorer. The tech was a very nice young man who conducted himself professionally. He made short work of the recall. If you have More

by wyothill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry but don't remember his name
Jan 04, 2024 -

Greiner Ford of Casper responded

We're glad to know that our mobile service tech made your recall experience a breeze! It's great to see Larry Wilson also left an outstanding impression. Thanks for choosing Greiner Ford of Casper and sharing this feedback!

December 25, 2023

They have taken very good care of my vehicles and very timely on getting them serviced More

by Jason7424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Greiner Ford of Casper responded

Hello Jason, thank you for choosing Greiner Ford of Casper for your automotive needs. We truly appreciate your support. Should you need anything else, please let us know.

December 21, 2023

I've always rated very high until now. Took 2 hours for oil change (The works) and I was the 1st one in line that morning. In the quik lane it's always been 1st come 1st serve, but when More

by SEEING RED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ogden
Dec 26, 2023 -

Greiner Ford of Casper responded

Hello, Thank you for taking this opportunity to provide our team with your feedback. We strive for efficiency, especially with our quick lane service. Your feedback is valuable as we work towards improving the customer experience at all levels of service interaction. Please reach out if you'd like to discuss this further or need assistance scheduling an appointment next time around! Thank you, Josh McGurn - Service Manager - 307-261-3722

December 16, 2023

The Service Department was able to get me scheduled in very quickly when the 4WD went out of my2018 F150. They diagnosed the problem quickly & worked with extended warranty to get repairs done. Very happy More

by Flocarolus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Greiner Ford of Casper responded

We're glad to know our Service Department at Greiner Ford of Casper was able to assist you promptly and efficiently. Thank you for sharing your positive experience with us, we appreciate it!

December 10, 2023

Everyone from porter on up very professional. Great people it is crazy that a oil change cost less at a dealership then all the other places in town More

by Jaymac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Greiner Ford of Casper responded

Jaymac, we're glad to know you had a positive experience at Greiner Ford of Casper. It's great that our team could provide professional service and affordable oil changes! Thanks for your support.

December 08, 2023

They sent a remote crew over to fix a recall item that had been in the books for months. Thanks. More

by mrkmc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 08, 2023 -

Greiner Ford of Casper responded

Hello, thank you for the positive review. We truly appreciate your support. It was a pleasure assisting with your recall. Should you need anything else, please let us know.

December 08, 2023

Staff was courteous and got our vehicles out in less than hour. Fast service and friendly service people. More

by nielslrasmussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Brodrecht, Andrew Savoy
Dec 11, 2023 -

Greiner Ford of Casper responded

We're glad to know that you had a positive experience with our team at Greiner Ford of Casper. We always aim for efficient and friendly service! Thanks for your feedback.

December 08, 2023

Lacey is always a joy to work with! She is very helpful, and responsive. She arranged my car to be delivered to my house as my husband works out of town and it is hard for me pick up my More

by frenchsnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Washut
Dec 08, 2023 -

Greiner Ford of Casper responded

We're so glad to know that Lacey has been a great help and made your experience with Greiner Ford of Casper enjoyable! It's wonderful she could arrange the delivery for you. Thanks for sharing this positive feedback, we appreciate it!